Commercial Lines Account Manager
Commercial Lines Account Manager
Full time
3 - 5 years of experience
$65,000 - $85,000 per year
A growing independent insurance agency is seeking a Commercial Lines Account Manager to support and manage a book of small to mid-sized commercial accounts. This is a client-facing role ideal for someone who enjoys full-cycle account management and is comfortable handling day-to-day servicing responsibilities while building long-term client relationships.
The agency is looking for someone with a strong service mindset who can manage accounts from A to Z, including certificates, endorsements, renewals, and ongoing client support.
Key Responsibilities
- Manage and service an assigned commercial book of business from quoting and binding through renewal
- Handle day-to-day servicing needs including certificates, endorsements, audits, billing questions, and claims support
- Manage renewal timelines and proactively coordinate marketing efforts with carriers
- Prepare renewal and rewrite proposals with coverage recommendations
- Maintain accurate documentation and workflow management within the agency management system
- Assist with agency bill accounts and premium finance agreements
- Communicate underwriting concerns, cancellations, and non-renewals to clients while helping identify solutions
- Build and maintain strong working relationships with clients, carrier partners, and producers
- Ensure compliance with carrier guidelines and agency procedures
Qualifications
- 2 to 5+ years of commercial lines account management or servicing experience
- Experience handling small to mid-sized commercial accounts across multiple lines of coverage
- Ability to independently manage a book of business and prioritize competing deadlines
- Experience with certificates, endorsements, renewals, and account servicing workflows
- Agency management system experience preferred
- Strong communication, organizational, and problem-solving skills
- Active Property & Casualty license required
Compensation & Benefits
- Competitive salary based on experience and skill set
- Flexibility up to $85K for the right candidate
- Hybrid work environment
- PTO and paid holidays
- 401(k) with employer match
- Medical, dental, vision, and additional ancillary benefits
Years of experience
- 3 - 5 years of experience
Salary range
- $65,000 - $85,000 per year
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