Sr. Commercial Lines Account Manager (Condos)

Florida (US)
$90,000-$100,000
Oct 15, 2024
Dec 14, 2024
Full Time
Remote

Senior Commercial Lines Account Manager (Condos)

*REMOTE FOR FLORIDA RESIDENTS*

$90,000-$100,000

About the Role
We are seeking a Senior Account Manager with specialized experience managing a book of business focused on condominium accounts. This role is responsible for overseeing accounts with premiums averaging $100K, ensuring retention, growth, and client satisfaction. The ideal candidate will have a proven track record working with condo associations or similar property-focused accounts and must understand the unique coverage, service, and regulatory needs of this segment.

You will work closely with the Account Executive (AE) or Producer to manage both day-to-day operations and strategic initiatives for assigned clients, delivering high-quality service while addressing complex customer service issues as they arise.

Key Responsibilities

  • Act as a subject-matter expert for condominium accounts, with a focus on managing books with premium levels around $100K.
  • Lead administrative and customer service activities, including policy administration, billing, claims handling, and coverage analysis, specifically tailored to the condo market.
  • Proactively manage policy renewals, ensuring all new and renewal insurance policies for condo accounts are bound, billed, and delivered accurately and on time.
  • Support new business efforts by preparing underwriting submissions, conducting loss run analysis, and negotiating coverages and pricing specific to condominium properties.
  • Maintain accurate and up-to-date policy documentation within the agency management system, with an emphasis on the nuances of condo association coverage.
  • Communicate regularly with clients, anticipating their needs and providing timely, transparent updates on their policies and coverages.

What You Bring

  • 5+ years of account management experience, preferably working with condominium associations or similar property accounts.
  • Experience managing a book of business with accounts in the $100K premium range is required.
  • Active 2-20 license, with a preference for candidates holding a professional designation (e.g., CIC).
  • Strong analytical and problem-solving skills, with an in-depth understanding of the insurance needs of condominium clients.
  • Excellent verbal and written communication skills.
  • Proven ability to handle high-volume work with strong attention to detail and accuracy.
  • Proficiency with MS Office (Word, Excel, Outlook) and insurance-related software.
  • A commitment to delivering top-tier service and maintaining high levels of professionalism.

Why Join Us?
We offer a dynamic and supportive work environment that values collaboration, integrity, and excellence. If you have experience managing condominium accounts and are looking to make a meaningful impact, we encourage you to apply and become part of our team

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