Employee Benefits Specialist

Primary Responsibilities:

• Provide administrative support for assigned Producer, Account Manager and Account Executive.
• Responsible for day to day management of client services and administration of employee benefit plans to include eligibility, claims and billing issue resolution.
• Maintain client database in Brokerage Builder.
• Assist clients when necessary to process all new hires and terminations on benefit plans, ensuring timely employee enrollment and terminations.  Follow up with employees and/or client HR department as necessary on enrollment forms and related documentation.
• Interface with clients and carriers on plan administration and account management issues.
• Other duties as assigned.

  Qualifications:

• Demonstrated ability to interpret and distill technical information relating to benefits.
• Strong analytical, critical thinking and problem solving skills.
• Ability to work independently with minimal supervision.
• Outstanding initiative.
• Intermediate to advanced knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Excellent verbal and written communication skills.
• Outstanding customer service skills.
• Must be well-organized and possess strong time management skills.
• Ability to follow instructions, prioritize work, follow-up and meet deadlines.
• Excellent verbal and written communication skills
• Ability to follow instructions, prioritize work, follow-up and meet deadlines

Experience:

• Minimum 1-5 years related experience, preferably in the insurance industry.
• High school diploma or equivalent. 

License:

• Valid insurance Accident & Health/Life broker license issued by the state of California (or be eligible to obtain a license)