Focus is to analyze and assist with current inflight initiatives and identify and implement improvements to the business process and technology platforms. Analyzes business, process, systems and data to derive and implement improvements. Performs a combination of duties including current state operational assessments, project life-cycle planning and execution and function as the Operations interface and liaison with colleagues, BU's, IT and servicing departments. Uses problem solving and decision making to document and analyze operational and/or other data to facilitate operational improvements, system change recommendations and efficiency solutions. Uses project management tools to drive projects.
Essential Duties & Responsibilities