Product Analyst - Integrations & Product Quality

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Product Analyst Integrations & Product Quality is responsible for day-to-day execution to ensure cohesive performance across products, partner integrations, and business workflows. This role partners closely with Product Managers, Business Architects, and Engineering teams to represent real-world operational needs, validate product behavior, and translate insights into backlog priorities and product improvements. The role focuses on product quality, integration performance, and operational efficiency while contributing to broader product strategy and partner readiness.

Key Responsibilities

Understand how products, partner integrations, and business processes work together, and proactively improve end-to-end workflows and outcomes

Partner with Business Architects to ensure solutions align with business capabilities and partner integration models

Anticipate and surface cross-product and partner integration risks before they impact customers or operations Product Quality & Operational Insight

Own initial issue assessment by validating reported problems, conducting early investigation (including data and system review), and directing issues to the appropriate teams with clear context and impact

Identify patterns across defects, partner feedback, and operational issues to uncover systemic improvement opportunities and inform product strategy

Work cross-functionally to prioritize improvements that enhance reliability, partner experience, and operational efficiency

Support partner onboarding, configuration, and API validation

Engage with partners and clients to understand integration behavior and translate between business needs and technical solutions

Identify recurring partner integration or configuration challenges and drive simplification and standardization Product Readiness & Strategy

Act as a connector across product, engineering, account management, and operations to ensure strategy reflects real-world execution

Essential Skills

• 37 years of experience in product analysis, business analysis, product operations, systems analysis, engineering, or related roles (5+ preferred)
• Experience working with technical integrations, APIs, and data flows supporting end-to-end workflows
• Foundational data skills, including the ability to explore datasets or run basic queries to investigate issues and validate outcomes
• Demonstrated ability to connect system behavior to business and operational impact
• Strong communication skills with the ability to translate between technical and non-technical stakeholders

Supervisory Responsibilities

This job does not have supervisory duties.

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Skills

Agile Methodology, Product Business Development, Product Management, Product Strategies, Strategic Collaborations

Compensation

Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.