Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
More information is available on the company's website at: >.
Hybrid work schedule: In-office requirement.
SUMMARY
Primary responsibility for writing new business reports and processing customer credit applications. Provide answers to customer inquiries on new, out-of-date and in-date credit report files. All work follows the guidance and procedures as directed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Gather, update, and analyze business data as required by policy manual.
Recommend a credit advisement/limit based on information obtained while processing the credit application or new business report.
Remain knowledgeable of current events and how they impact our customer's business.
Provide professional assistance to both Information and Service clients.
Maintain confidentiality and security of company and client information.
Manage a consistent flow of work as directed to ensure customer satisfaction.
Daily check-ins with clients as to the status of their reports.
Quality assurance standards are applied to all credit reports published.
Assist with daily search for newswire stories as well as writing the stories on an as needed basis.
Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's Degree
One (1) or more years of related work experience
SKILLS
Strong analytical and problem solving skills
Proven skills in time management, multi-tasking and meeting deadlines
Excellent customer service skills, including telephone and listening skills
Ability to pay close attention to detail
Ability to maintain a positive attitude in challenging interactions
Ability to work within a team and to foster teamwork
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