Assistant Branch Manager - Workers' Compensation Underwriting (Fresno)
- Employer
- ICW Group
- Location
- Los Angeles, California
- Salary
- Not Specified
- Closing date
- Apr 1, 2025
View more categoriesView less categories
- Category
- Sales, Executive / Management
- Job Type
- Not Specified
- Career Level
- Not Specified
- Workplace
- Remote
Job Details
Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.
PURPOSE OF THE JOB
The purpose of this position is to work along with the Branch Manager to manage functions and technical products of a select WCU branch to assure that practices comport with relevant compliance regulations and with company fiscal policy so that underwriting activities are completed expeditiously, efficiently and cost effectively while enhancing pricing, profitability, growth, and brand strength.
**This is a fully remote role that requires frequent and regular access to the Fresno area. **
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drives sales and branch operational goals in partnership with the Branch Manager.
Develops programs to promote new products, reposition existing products and integrate diverse corporate philosophies to support overall marketing and Underwriting efforts of the branch.
Maintains a thorough knowledge of the geographic territory assigned with regard to production sources, competitor activity, and economic and demographic idiosyncrasies.
Manages marketing research to help identify opportunities for management, product enhancements, new distribution channels and new geographic markets with growth potential.
Leverages current and emerging industry information to enhance team member production and branch operations.
Monitors WCIRB/NCCI rulings, forms and coverage changes or updates.
Strategically educates self and team on industry related changes such as competitor activities, rating plans, credit and pricing trends.
Develops business acumen in the areas of internal organization goals and strategies, leadership skills, sales techniques, negotiation abilities and other related topics to share with assigned team members or branch team members as needed.
Directs activities pertaining to industry affairs and trade show events including exhibiting, special events and lead generation follow up.
Underwrites assigned branch team members' Worker's Compensation accounts, drives assigned team member profitability and manages own profitable book of business.
Utilizes high level underwriting authority to effectively price Company's products.
Sells, services and maintains a producer force that can sell and control a profitable and growing book of business. Monitors production and quality of assigned producers
Drives profitable sale of the Company's products including increasing sales of existing products, and the introduction and selling of new products as they are developed.
Develops own and assigns out producer groups to improve the quality and quantity of the business we obtain from assigned producers.
Prospects and develops new business.
Develops and leads a team of Branch WCU professionals.
Provides strategic and tactical direction to the Branch Underwriting team. Communicates Mission, Values, and other organization operating principles to direct and indirect reports.
Establishes and maintains the overall work cadence and, in partnership with Branch Manager and other LOB leaders, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire assigned team is engaged and that leadership practices for the department encourage development, recognition, and retention.
Establishes and holds team accountable to and adheres to hiring criteria, on-boarding, and training requirements for incoming staff.
Oversees the performance management and development process for team members and performs performance management duties, development planning and coaching for direct reports.
Acts as a resource for team members to answer questions and solve complex problems.
Assists the Branch Manager during the performance management and development process for assigned team members and regularly assists or completes development planning and coaching for direct reports.
Ensures data quality, adherence to LOB guidelines, profitability and other risk-related metrics for self and members of the team.
SUPERVISORY RESPONSIBILITIES
- Directly supervises employees within the Workers' Compensation underwriting branch and carries out supervisory responsibilities in accordance with company policies and applicable laws.
- These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures.
EDUCATION AND EXPERIENCE
- Bachelor's degree from a four-year college or university required, or equivalent combination of education and work experience in similar positions.
- Minimum of 5 years of professional experience in insurance underwriting.
- Minimum 1-2 years of business operations management experience in the property casualty insurance industry preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
KNOWLEDGE AND SKILLS
Working knowledge of Workers' Compensation underwriting operations.
Familiarity with sales or training preferred.
Extensive experience providing superior customer service, presenting product related information, and demonstrated ability to influence customers.
Strong experience working with Microsoft Office including Word, Excel and PowerPoint.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
PHYSICAL REQUIREMENTS
Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. Occasionally lift and/or move up to 30 pounds.
Role requires 50%-75% travel to meet with clients, attend industry events, and develop new business opportunities.
Travel is usually limited to automobile but occasional air travel is required.
Requires regular visits to outside locations such as producer's offices.
Specific vision abilities required by this job include close vision with visual acuity and capability of operating and viewing computers and other electronic devices for extended periods of time.
WORK ENVIRONMENT
- This position operates in a home office environment and requires the frequent use of a computer, telephone, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity.
#LI-JF1 #LI-Remote
The current range for this position is
$119,748.71 - $201,947.98This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 11 paid holidays throughout the calendar year
• Want to continue learning? We'll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
Company
Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.
At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business.
A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole.
ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family.
- Website
- http://icwgroup.com/
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