Description

Information Technology Systems Analyst

Hybrid Work Schedule

Buffalo, NY

Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for an IT Systems Analyst for our Corporate Information Technology team located in our Corporate Headquarters in Buffalo, New York.

The IT Systems Analyst works with all levels of the Information Technology team as well as Business Users to analyze, design, document, train, implement and/or support business applications and systems for the Workers' Compensation and Commercial lines of business.

Merchants Insurance Group is proud to be named one of Buffalo Business First's Best Places to Work in Western New York for a second consecutive year and to be named both a “Fast Track” company and Top Private Company for the sixth consecutive year by Buffalo's Business First. Merchants has also been named as one of Ward's top 50 performing insurance companies in the United States for the 4^th year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

• The IT systems Analyst works with all levels of information technology and business users to analyze, design, document, train, implement and/or support business application and systems.
• Functions as a project coordinator for small to medium sized projects.
• Participates in testing efforts for projects by developing or coordinating detailed test plans, test case scenarios and defect logs for all assigned projects.
• Provides system training to users as needed. Provides consulting guidance and evaluation of business requirements, functional specifications, test plans and resolution of user problems for any product as needed.

Qualifications & Skills:

• Bachelor's degree or equivalent work experience.
• A minimum of 3 years' diverse insurance background sufficient enough to provide insight into the areas of rating, service, underwriting, claims, marketing and statistical reporting.
• Workers' Compensation and Commercial Umbrella lines of business experience is a plus.
• Highly proficient computer skills i.e. Microsoft Excel and Word.
• Ability to multi-task and set/achieve deadlines efficiently.
• Excellent written and verbal communication skills.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The initial pay range for this position is $57,000 - $75,300.

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office
• Flexible work arrangements, including flex scheduling and summer hours.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE