Berkshire Hathaway GUARD Insurance Companies is seeking a talented and innovative Business Systems Analyst to join our team!

We are looking to fill this position in Wilkes-Barre, PA, Philadelphia, PA or Parsippany, NJ.

Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match and profit sharing
• Generous paid vacation and sick time
• Hybrid work schedule (three days in the office, two days from home)
• Work/life balance schedule – no nights or weekends/closed for all major holidays
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after six months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

The Business Systems Analyst will primarily focus on implementing and supporting technology solutions to help achieve business needs and goals. As a member of this team, you are expected to use your working understanding of information systems, business operations and processes to analyze, recommend and develop solutions and document technical requirements.

With your blend of business knowledge, technical capabilities, and business analytical skills, you will successfully partner with business units, software developers and management to successfully integrate business process, business rules & business data with technology to meet business requirements.

In this key role, the responsibilities include, but are not limited to:

• Collaborating with business partners to understand business requirements and establish solutions
• Suggesting software solutions to improve processes and efficiencies.
• Developing business and technical requirements, mapping source to target, mapping xpaths & documenting rules
• Translating business needs into system requirements by creating specifications and screen “mock-ups”
• Solving system related problems, such as malfunctions and program problems as reported by users
• Working closely with Software Developers to ensure technical compatibility and user satisfaction
• Creating project plans and driving projects to completion
• Working independently & in a team environment
• Managing multiple projects and priorities
• Testing new features and functionality by creating test scenarios and measurements, verifying results and performing regression testing.
• Assisting technical documenters and Trainers as needed with software updates

• 3+ years of work experience in the insurance industry (either with an insurance carrier or agency)
• Strong communication (written and verbal) skills
• Strong analytic and problem-solving skills that deliver complete & accurate requirements
• Strong relationship skills – ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery