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Administrative Assistant

Employer
ICW Group
Location
San Diego, California
Salary
Not Specified
Closing date
Oct 11, 2024
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Category
Customer Service, Operations
Job Type
Not Specified
Career Level
Not Specified
Workplace
In-Office

Job Details

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The Administrative Assistant will provide basic to moderately complex administrative support to a specific department or area. This position exists to facilitate efficient and effective operations and a superior customer experience.

Candidates will be required to work a hybrid schedule out of one of the following ICW Group's branch offices:

  • Rancho Cordova, CA
  • Pleasanton, CA
  • San Diego, CA
  • Woodland Hills, CA

WHAT YOU WILL DO

Coordinates department appointments, meetings and events

  • Receives and screens visitors and telephone calls, and notifies appropriate personnel ensuring timely connection and friendly service.
  • Arranges meetings, schedules appointments and orders appropriate supplies necessary.
  • Makes travel arrangements for department personnel or hosted visitors as required.
  • Prepares and distributes communication, agendas and meeting materials under the direction of the meeting/event owner. Maintains minutes or records of attendance as requested.

Provides program/project support for assigned department initiatives

  • Maintains calendars and project plans for department initiatives.
  • Provides program and materials distribution and tracking.
  • Composes and distributes correspondence, documents, reports, presentations, and other materials. Ensures accuracy of content and timely reproduction as appropriate.
  • Collects and verifies data, and conducts simple analyses.
  • May create, maintain, and update various information databases or other technology tools.

    Performs record keeping and department operations duties

    • Responds to general inquiries concerning department activities in accordance with established policies and procedures.
    • Establishes and maintains record keeping and filing systems; classifies, sorts and files correspondence, records and other documents.
    • Opens, sorts, prioritizes and distributes mail on a daily basis.
    • Maintains inventory and orders supplies and other items on behalf of department.

    WHAT YOU BRING TO THE ROLE

    • High School Diploma or GED required.
    • Associates degree from a two-year college with a major or emphasis in Business Administration or related field a plus.
    • Minimum 1 year of experience in an administrative position using Microsoft Office Suite and encompassing program/project support responsibilities; or equivalent combination of education and experience.

    KNOWLEDGE AND SKILLS

    • Experience and/or education in Business Mathematics and administrative processes, Budgeting or other areas involving working with numbers and data.
    • Specific functional knowledge related to department may be required.
    • Ability to effectively present information to coworkers and supervisors on a one-on-one basis and to organize information in a presentation is required.
    • Proficient in Microsoft Word, Excel, PowerPoint and Visio as well as program/project support.

    COMPENSATION

    The current hourly range for this position is $16.24 to $25.61. This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate; including experience, education, and location of the role and considers employees performing substantially similar work.

    WHY JOIN ICW GROUP?

    • Challenging work and the ability to make a difference
    • You will have a voice and feel a sense of belonging
    • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
    • Bonus potential for all positions
    • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
    • 10 paid holidays throughout the calendar year
    • Want to continue learning? We'll support you 100%

    ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

    #LI-ET1 #LI-Hybrid

    Company

     

    ICW Header

     

    Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

    At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

    A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

    ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

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