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Internship - Customer Service

Employer
Berkshire Hathaway GUARD Insurance Company
Location
Wilkes Barre, Pennsylvania
Salary
Not Specified
Closing date
Sep 7, 2024

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Category
Customer Service, Entry Level
Job Type
Not Specified
Career Level
Not Specified
Workplace
In-Office

Job Details

Overview

Intern:

Berkshire Hathaway GUARD offers a collaborative company culture with outstanding benefits and competitive compensation. Our organization is hiring and we're looking for talented individuals to join our team and establish a rewarding career with us.

Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you're looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

Benefits*:

  • Work life balance schedule- No Nights or Weekends!
  • Generous vacation and sick time
  • Closed on all major holidays
  • Healthcare benefits begin on your first day of employment
  • 401K with company match and profit sharing
  • Every 5 years employees receive a generous monetary award to be used toward a vacation!
  • Tuition reimbursement after six months of employment
  • Discover opportunities to advance your career
  • Be part of Berkshire Hathaway Inc., one of the world's most admired companies

*Please note interns are not eligible for benefits.

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is currently seeking an intern to support the Customer Service department. As an intern you will be learning key fundamental business skills. You will be working in an incredibly fast moving business, and have the opportunity to make valuable contributions.

As an intern you will assist with the following projects.

Job Responsibilities:

  • Responds to telephone calls in a timely and professional manner
  • Makes outbound calls to confirm information is correct in our database
  • Excellent attention to detail and data entry accuracy skills
  • Resolves customer concerns, escalates to management as needed
  • Student currently pursuing a degree in a business related field
Qualifications

  • Must be a happy person with a positive attitude and a team player
  • Strong communication skills, especially on the telephone, with the ability to communicate clearly and effectively
  • Excellent customer service skills with the ability to resolve customer concerns and issues to their satisfaction
  • Basic PC skills including accurate keyboarding and data entry
  • Strong written communication and note taking skills
  • Previous customer service or call center experience is preferred but not required

Company

At Berkshire Hathaway GUARD Insurance Companies, we want you to find your career — not just a job that pays the bills.  We pride ourselves on the fact that our company consists of energetic, talented employees who thrive on challenge and have helped create a strong sense of community within our organization!

Our business is expanding, and we are looking for new employees to fill a variety of roles.  You may find your niche with us as well as growth opportunities that allow you to reach your full potential and make a difference.  Berkshire Hathaway GUARD is still small enough that individual efforts have a large impact on our success!

Take a moment to browse through our career site, learning about our excellent benefits package, unique culture, and dedication to community service.  Once you've familiarized yourself with our company, see the positions available with us.  We think you'll be pleased with the career path that awaits you.

Company info
Website

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