Skip to main content

Claims Supervisor, Auto Physical Damage

Employer
Merchants Insurance Group
Location
Buffalo, New York
Salary
Not Specified
Closing date
Sep 7, 2024

View more

Category
Claims
Job Type
Not Specified
Career Level
Not Specified
Workplace
In-Office

Job Details

Description

Claims Supervisor, Auto Physical Damage

Buffalo, NY

Hybrid Work Schedule

Merchants Insurance Group, a Northeast leader in Property and Casualty Insurance, has an exciting and rewarding career opportunity for a Claims Supervisor, Auto Physical Damage (APD) to join our collaborative and dynamic Claims team in our Corporate Headquarters located in Buffalo, NY.

The Claims Supervisor (APD) reports to Manager, Corporate APD and is responsible for leading and mentoring a team of talented claim professionals handling auto physical damage and total loss claims.

Merchants Insurance Group is proud to be named one of Buffalo Business First's Best Places to Work in Western New York for a second consecutive year and to be named both a “Fast Track” company and Top Private Company for the fifth year in a row by Buffalo's Business First. Merchants has also been named as one of Ward's top 50 performing insurance companies in the United States for the 4th year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

  • Responsible for investigation, coverage, regulation and compliance. Ensures that all claims are handled in accordance with claims Standards of Performance and applicable State guidelines within the unit.
  • Ensures that all claims are reserved timely and in accordance with the company reserve philosophy.
  • Provides training and mentorship to new colleagues, assists in the onboarding process, and serves as an ongoing technical resource for the less experienced colleagues.
  • Responsible for auditing claim files, implementing processes and procedures, and providing input for performance management purposes.
  • Supervise all staff reporting to this position.

Qualifications & Skills:

  • Qualified candidates will have a 4-year degree or equivalent work-related experience.
  • 5 plus years of claims experience handling auto physical damage claims.
  • Prior total loss experience is a plus.
  • Insurance industry designations are desired.
  • Prior claims supervisory experience is a plus.
  • High level of claims technical knowledge.
  • Proficient with state and federal laws affecting claims handling.
  • Knowledge of industry developments and trends.
  • Microsoft Office knowledge as well as the ability to work with internal company systems.
  • Exceptional organization, verbal and written communication skills are highly desirable.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The initial pay range for this position is $72,133 – 101,000.

Merchants Insurance Group Benefits:

  • Welcoming and positive work environment.
  • Hybrid work schedule.
  • Flexible work arrangements, including flex scheduling and summer hours.
  • Competitive pay scale.
  • Generous paid time off package.
  • Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
  • Outstanding company bonus program.
  • Tuition Reimbursement.

      And many more exciting company benefits!! EOE

      Company

      Since 1918, Merchants Insurance Group has been providing high-quality property and casualty insurance for businesses and individuals throughout the Northeast and North Central United States.

      Rated “A-” by the A.M. Best company, Merchants Insurance Group is headquartered in Buffalo, New York and operates regional offices in Buffalo and Hauppauge, New York; Manchester, New Hampshire; and Mount Laurel, New Jersey.  Merchants Insurance Group is proud to be named a “Fast Track” company and Top Private Company for the 3rd year in a row by Buffalo’s Business First, a Super Regional Property/Casualty Insurer by the Insurance Journal and has recently been named as one of Ward's top 50 performing insurance companies in the United States for the second year in a row.  Ward's is the provider of benchmarking and best practices for the insurance industry.  They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

      Merchants writes predominantly commercial insurance in market segments with identifiable risk characteristics, concentrating on artisan contractors, business owners and commercial automobile.

      Our products are sold through a network of more than 1,000 independent insurance agents. We sell our products through independent agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.

      Outstanding service, competitive rates, personalized attention and a large offering of products make Merchants Insurance Group unique.  Our focused, low-risk approach to property and casualty insurance has proven successful for almost 100 years.  All of our colleagues work to help our agents and protect our customers, gain their trust and earn their business…every day.

       

      Company info
      Website
      Telephone
      7168493161
      Location
      250 Main Street
      Bufffalo
      NY
      14203
      US

      Get job alerts

      Create a job alert and receive personalized job recommendations straight to your inbox.

      Create alert