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Product Development Assistant

Employer
Westfield
Location
Westfield Center, Ohio
Salary
Not Specified
Closing date
Aug 18, 2024

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Category
IT , Product Manager
Job Type
Not Specified
Career Level
Not Specified
Workplace
In-Office

Job Details

The Product Development Assistant is responsible for providing support to the CPUO team in designing, developing, and launching new product reference content. The role assists in all aspects of the creation of reference content for our business teams. The role is involved in coordinating product testing and evaluation, publishing policy forms, product rules and rates, manuals, guides and other reference material(s) utilized by various business units across multiple distribution platforms.

Responsibilities

  • Supports various business units in managing and publishing policy forms, product rules and rates, manuals, guides and other reference materials.
  • Uses IBM code language to code text and format forms and documents.
  • Uses the Smart Communications application to format and program templates.
  • Publishes and proofreads documents prior to publishing to ensure spelling accuracy, grammar, proper styles and standardization and offers suggestions on drafts for usability, formatting improvements and consistency on standard changes.
  • Coordinates the creation and implementation of forms and documents in the systems with IT and various business units.
  • Documents and manages content including ensuring proper refresh and archive cycles as well as effective and expiration date accuracy and audits the published documentation.
  • Documents workflows and procedures applicable to the publishing team and CPUO.
  • Provides access to Commercial Lines employees for many different vendor tools used in their daily roles
  • Documents and manages content including ensuring proper refresh and archive cycles as well as effective and expiration date accuracy and audits the published documentation.

Qualifications

  • 0-2 years of experience in Product Development, Communications, or a related field. High School Diploma, GED and/or commensurate experience.
  • Experience in English, Communication, Technical Writing, Journalism and or equivalent experience would be a plus.

Company

Westfield is an insurance, banking and related financial services group of businesses. Our winning vision embraces innovation and opportunities in a changing world. Our strength comes through relationships we have built with employees, business partners and customers. The product we offer our customer is peace of mind and our promise of protection is supported by a commitment to service excellence provided by an exceptional team of diverse people. Our success will be based upon sharing knowledge, building trust, ethical conduct, financial integrity and respect for people.

Company info
Website

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