Senior Business Development Underwriter, Workers' Compensation (North Carolina)

ICW Group
Charlotte, North Carolina
Not Specified
Closing date
Mar 22, 2024

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Underwriting, Workers' Compensation
Job Type
Not Specified
Career Level
Not Specified

Job Details

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

Be the CEO of Your Territory!

As a Senior Business Development Underwriter at ICW Group you are the main point of contact for agents and brokers. Overseeing both underwriting and marketing initiatives ensures you grow to become your agents' business partner. You decide how to go about fostering relationships and building your book of business.

You will have the opportunity to establish collaborative relationships, really understand the external marketplace and evaluate routine business for risk acceptability. You will also be responsible for achieving the Company's marketing and producer management objectives within the assigned group of producers through the generation and maintenance of a profitable book of business. Evaluates routine business for risk acceptability; matching price to exposure, loss frequency and severity for profitability, and rating plans/modifications for renewal retention.

This role is a remote position. This opening is for the Central and Western part of North Carolina.


Drives and manages a profitable and growing book of business.

  • Sells, services and maintains a producer force that can sell and control a profitable and growing book of business.
  • Monitors the production and quality of assigned producers.
  • Drives profitable sale of the Company's products including increasing sales of existing products, and the introduction and selling of new products as they are developed.
  • Develops the assigned producer group to improve the quality and quantity of the business we obtain from assigned producers.
  • Serves as the primary Company contact and representative with existing and prospective producers.
  • Keeps alert to industry changes, including WCIRB/NCCI rulings, forms, and coverage changes.

Prospects and develops new business.

  • Prospects and prequalifies new producers to determine working relationship.
  • Appoints new quality producers; sets and monitors production expectations with each Agency.
  • Maintains a thorough knowledge of the geographic territory assigned with regard to production sources, competitor activity, and economic and demographic idiosyncrasies.
  • Directs activities pertaining to industry affairs and trade show events including exhibiting, special events and lead generation follow up.
  • Manages marketing research to help identify opportunities for management, product enhancements, new distribution channels and new geographic markets with growth potential.
  • Supports strategic programs to promote new products, reposition existing products and integrate diverse corporate philosophies to support overall marketing and Underwriting efforts.
  • Utilizes high level underwriting authority to effectively price Company's products.
  • Accepts or rejects complex risks, evaluating all risk characteristics (operations, financials, management, employees, prior experience, etc) as compared to the average in its class and prices for profit within Company Underwriting guidelines.
  • Quotes retro, deductible plans, and other more complex pricing products and has a solid understanding of their various components.
  • Conducts customer presentations explaining these plans in detail.

    Delivers superior customer service through collaborative relationships.

    • Provides production support through producer visitations and by participating in underwriting and production presentations.
    • Provides personal assistance to agents and insureds through regular visits to outside locations such as producer's offices.
    • Utilizes company technology to be available to customers when needed.
    • Effectively communicates decisions and resolves agent/customer concerns promptly.
    • Presents Agency Management solutions to agency principals and ICW management team.


    This role does not have direct reports but may mentor and/or train junior team members.


    • Bachelor's degree from four-year college or university in Business, Accounting, Statistics or related field, or equivalent combination of education and experience.
    • Minimum 3 years of related experience in underwriting required.
    • Demonstrated success servicing the Company's clients and building and maintaining relationships with production sources.
    • Proven sales and effective relationship management skills.
    • Ability to apply fundamental to advanced Underwriting concepts, practices, and procedures in an area of specialization.
    • Ability to read and interpret documents such as submissions, loss control reports, and standard policy form/endorsements.
    • Demonstrated ability to lead special projects.
    • Ability to mentor and train professional and support staff.


    Requires travel, usually limited to automobile but occasional air travel is required. Requires regular visits to outside locations such as producer's offices.


    The salary range listed for this position, $99,166.86 to $167,238.07, is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below.


    • Challenging work and the ability to make a difference
    • You will have a voice and feel a sense of belonging
    • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
    • Bonus potential for all positions
    • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
    • 10 paid holidays throughout the calendar year
    • Want to continue learning? We'll support you 100%

    ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.





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    Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

    At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

    A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

    ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

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