FIELD ADJUSTER – South Central Illinois- HYBRID

RAC Adjustments, Inc., a regional leader in the Insurance adjusting, appraising and investigative service industries is seeking a high-quality individual to join their team in Central and/or Southern Illinois. 

 

The successful candidate should have a minimum of 5 years property experience handling Homeowners property claims.  Commercial and/or Casualty experience would be beneficial.  Candidate should be able to work independently and maintain productivity.  The candidate must continuously prioritize multiple tasks/projects in a fast-paced environment with a high level of focus on quality and accuracy.  The candidate should be organized, detail-oriented and possess strong oral and written communication skills.  The candidate must be proficient in Xactimate and would prefer additional experience in Symbility estimating programs.  

 

  

 

JOB REQUIREMENTS 

 

Requires driving on a regular basis.  Candidate must hold a valid driver’s license. 

 

Requires climbing, crouching, standing and sitting.   

 

Requires the ability to work in adverse conditions. 

 

Requires the ability to work in confined spaces and/or high locations. 

 

Requires the ability to occasionally work during non-standard business hours. 

 

Requires the ability to lift up to 50 pounds. 

 

Requires strong organizational and clear communication skills. 

 

Requires analytical, problem solving and negotiation skills. 

 

Requires field work; rest of time can be remote/work from home. 

 

 

 

JOB RESPONSIBILITIES 

 

Provide effective customer service. 

 

Communicate and interact with associated internal and external parties including clients, managers, co-workers, agents/brokers, attorneys, policy holders, claimants, contractors, and the general public. 

 

Analyze and process claim information, including verification and application of coverage, cause of loss, negligence, and subrogation potential.  

 

Verify, identify, evaluate, and determine claim related damage. 

 

Complete an accurate and thorough itemized estimate for repairs. 

 

Maintain general knowledge of associated industry standards, policy provisions, codes/ ordinance and good faith handling requirements.  

 

Articulate and recommend resolution options with supported explanations. 

 

Negotiate the covered scope and value of recommended settlements.  

 

Complete all necessary and requested paperwork in a logical, factual, non-biased, clear, and concise format within established deadlines. 

 

Thoroughly document all activities; be detail-oriented in all aspects of paperwork. 

 

Effectively organize and plan work schedule within time constraints.  

 

Physically investigate and assess damage(s) on location as required. 

 

Always represent RAC in a professional manner.  

 

Benefits include:

• Excellent compensation and a competitive benefits package   
• Company Car
• Group Insurance, Dental, 401k, etc.
• Base Salary and Commission