Workers Compensation Claims Adjuster

At Builders Mutual, we believe in the power of a team to get the job done right. 

Our team does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.
 

The OPPORTUNITY

Leverage your industry experience and join our expanding team in this Workers Compensation Claims Adjuster role!  We are seeking an experienced workers’ compensation adjuster to provide front-line customer-focused handling of lost time complex claims for an assigned market.  This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision-making and managing the claim in a prompt and thorough manner from inception through closure. This opportunity can be based at our Raleigh headquarters or remote in North Carolina, Maryland, South Carolina, Georgia, Tennessee, Florida, or Virginia. If you're based in the Raleigh area, you'll work in our office a minimum of two days with the flexibility of remote work three days a week. If you reside in one of the states listed, you'll work from your home office, collaborating virtually with your team daily and travel to our Raleigh office for meetings and company events up to four times a year. 

Your WORK as a WC Claims Adjuster will make a difference as you:

• Handle all aspects of investigation and settlement of assigned claims to include interviewing insureds, claimants, witnesses, and physicians; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation.
• Oversee litigated claims and manage litigation expenses within budget
• Monitor and adhere to periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome
• Interact regularly with agents/brokers, insureds, Risk Management, and Underwriting Department
• Ensure timely and independent compliance with all management directives and performance management standards
• Maintain professional and technical knowledge by attending Builders Mutual sponsored training classes plus participating in industry conferences and seminars

Skills to get the JOB done RIGHT:

• 3+ years of workers compensation litigated and lost time claims handling experience for Maryland; additional jurisdiction knowledge a plus. 

• NC or reciprocal state adjuster license required; other licenses in our footprint are a plus
• Strong verbal and written communication, organizational, interpersonal, and problem-solving skills.
• Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
• Valid driver's license is required for occasional business travel
• Demonstrated ability to work independently with minimal supervision
• Reside in North Carolina, South Carolina, Georgia, Tennessee, Virginia, Maryland, Florida or Virginia.

WHY YOU’LL LOVE TO WORK HERE

Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:

• Market-driven compensation and bonus plan
• 3 weeks of paid time off (and your birthday too!)
• 37.5-hour work week; end your Friday at 2:30 PM 
• Builders University for employees, dedicated to supporting development and enhancing expertise
• Earn swag and extra time off through peer recognition Builders Bucks program

 

LIFE at Builders Mutual

• Collaboration | You are part of a team working together to reach a common goal.
• Empowerment | You will feel trusted, valued and be given the resources to be successful.
• Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact | You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.