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Large Loss Adjuster

Employer
Mercury Insurance Group
Location
Texas
Salary
33.0976 to 59.4817/hr.+ car, bonus potential & benefits
Closing date
Apr 2, 2023

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Category
Claims
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

This is a home-based field position and requires long distance in-state and out of state travel to areas in the Southwest, Southeast, Midwest and Eastern United States. Ideal location is in the states of Texas or Georgia.

Position Summary: 

The Property Large Loss Adjuster applies broad knowledge of current Company policy, applicable regulatory standards and procedural changes to investigate, evaluate and settle complex Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.

Essential Functions:

  • Investigate complex Homeowners claims to confirm facts, origin and cause of loss.
  • Address and handle ALL exposures of the claim, including Dwelling, Other Structures, Contents, Loss of Use (Homeowner), or Building, Business Personal Property, Business Interruption (Commercial). Investigation may include scene inspection, recorded interview with policyholder, or use of appropriate experts.
  • Compare facts gathered during the investigation against policy to determine coverage of claim, extend or deny coverage as appropriate.
  • Assess and determine extent of damages, and document with photographs, measurements, repair estimate, and thorough log notes.
  • Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.
  • Maintain claims on a regular diary to monitor unresolved issues and exposures. Regularly monitor progress and expense of ongoing claims.
  • Throughout entire claim handling process, ensure exceptional service is provided to customers. This includes timely response to phone calls, emails, written communication, and adherence to Department of Insurance requirements.
  • Directs, monitors, and reviews files handled by independent adjusters to conclusion.
    Assists in training property personnel.
  • Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week.
  • Other functions that may be assigned.

Minimum Requirements: 

  • Worker characteristics are normally acquired through the successful completion of a bachelor’s degree. BA, BS) or equivalent combination of education and experience.
  •  6 - 10 years of equivalent industry experience is preferred.
  •  Licensing in Texas, Oklahoma and Georgia are a plus.
  • The successful candidate must meet established Company standards regarding personal driving history and have current driver's license to be eligible for position.
  • Position will have use of a company vehicle.

Company

Since 1962, Mercury Insurance has offered competitively priced, quality insurance solutions that provide our customers with peace of mind. Today, Mercury is the leading independent broker and agency writer of automobile insurance in California and one of the fastest growing automobile insurers in the United States.

At Mercury, we value every employee and believe that individual responsibility leads to collective achievement.  With 4,000 employees nationwide, we are a family of dedicated professionals with diverse skills, all working together to care for our customers. Everyone has a role to play, and together we share in our successes.

Company info
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