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Customer Service Representative - Commercial Lines

Employer
Babb, Inc.
Location
Pittsburgh (North Shore) Pennsylvania
Salary
Up to $55k, based on experience.
Closing date
Mar 26, 2023

Job Details

The Commercial Lines Customer Service Representative is responsible for working on a day-to-day basis with the Commercial Lines Account Managers on policy servicing to include issuing certificates, binders, proposals, processing endorsements and audits, and policy checking.

Job Description:

  • Work independently, provide prompt, accurate and professional customer service. Understand key coverages. Assist in marketing new and renewal business, by entering or updating applications, requesting loss runs, etc. Maintain contact and collaborate with internal staff. Review and update applications and general information (attachments, activities, follow-up) in the agency management system Process audits, endorsements, certificates, proposals, policy checking and all other policy service and maintenance. You may have some client contact. Conduct all business in accordance with established policies and procedures. Other duties as assigned.

Requirements:

  • High School Diploma or GED Commercial lines insurance experience or 3-5 year’s total insurance experience. Previous Applied Epic experience Ability to effectively communicate, both written and verbally, to internal and external parties Excellent time management, organizational and multi-tasking skills with high attention to detail Ability to effectively resolve conflict with a minimal negative impact to all parties involved. Ability to work independently and in cross-functional teams. Proficiency in Microsoft Office Products (Outlook, Word, Excel)

Company Description

In business since 1929, BABB, Inc. is an employer who cares not only about the health, safety and wellbeing of its own employees, but also makes the well-being of their clients’ employees their businesses.  Partnering with businesses of all sizes, Babb prides itself on improving our clients’ risk in order to drive down insurance costs.

A strong supporter of the Pittsburgh community, BABB’s mission begins “at home” by offering its employees:

  • Hybrid Work Schedule
  • Free parking
  • Family-owned values

 

Company

Babb, Inc. is a well-known, established, general insurance agency and Third-Party Administrator. Our products and services have been developed over a period of years with an emphasis on quality and around the needs of our clients.

At Babb, we understand that our business is about our people and our focus, as an employer, is to direct our energy to enable their success.  Your well-being and health are a priority of ours. We are making a difference in people’s lives by offering a safe work environment where health is a priority. 

We have designed the Babb WellAdvised program for our production team to bring these strategies to their clients and prospects. The mantra: safe, healthy and able to retire with dignity.  If you believe what we believe and apply yourself, you will have a successful career at Babb.

Company info
Telephone
412-237-2076
Location
850 Ridge Ave.
Pittsburgh
PA
15212
US

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