Product Manager – Commercial Lines

Hybrid work schedule

Buffalo, NY

Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Product Manager for our Corporate Product Management team to join our Corporate Headquarters located in Buffalo, New York.  The Product Manager will become part of a dedicated product management team focusing on managing the research, analysis and definition of new products and product enhancements.

Merchants Insurance Group is proud to be named a “Fast Track” company and Top Private Company for the 4^th year in a row by Buffalo’s Business First, a Super Regional Property/Casualty Insurer by the Insurance Journal and has recently been named as one of Ward's top 50 performing insurance companies in the United States for the 2^nd year in a row.  Ward's is the provider of benchmarking and best practices for the insurance industry.  They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

At this time, our colleagues are working a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days per month at home or in the office. This exciting new Hybrid Work benefit will offer colleagues a flexible work schedule with the ability to remain connected with your Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

• Directs and manages the research, analysis and definition of new products and product enhancements including new segmentation, coverage/endorsement needs, exposure analysis, pricing changes, marketing opportunities, underwriting changes and training needs for the assigned lines of business.
• Achieves profitability goals in the assigned product lines of business.
• Achieves company production goals for the assigned product lines of business.
• Conducts analysis on every dimension of product performance and uses analysis to recommend and make changes to improve performance.
• Analyzes and develops new product opportunities, coverage enhancements and endorsements to improve our profit picture and our market penetration.
• Manages the state rate filing process for the assigned lines of business to assure compliance with all state requirements and adherence to company guidelines.
• Manages all staff reporting to position. Improves performance of subordinates sharing knowledge and expertise.

Qualifications & Skills:

• Qualified candidates will have a 4 year degree or equivalent work related experience.
• 5+ years commercial lines product management experience required.
• Professional designations or working towards industry specific designations are a plus i.e. CPCU.
• Previous supervisory or management experience is required.
• Knowledge of local industry developments and trends.
• Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.).
• Exceptional organization, verbal and written communication skills are highly desirable. 

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days per month at home or in the office. This benefit offers colleagues a flexible work schedule with the ability to remain connected with your Merchants team and colleagues.
• Colleague Appreciation Events.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus programs.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE