Supervisor, Auto Claims

27609, Raleigh
Not Specified
Nov 23, 2022
Jan 22, 2023
Job Type
Not Specified
Career Level
Not Specified

IAT Insurance Group has an immediate opening for a Supervisor, Commercial Auto Claims that can report to one of the following IAT locations:

  • Raleigh, North Carolina
  • Rolling Meadows, Illinois
  • Naperville, Illinois
  • Omaha, Nebraska
  • Alpharetta, Georgia
  • Sarasota, Florida

This role will provide leadership to staff handling commercial auto litigated and non-litigated cases. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.


  • Supervise 6-8 claims adjusters on daily duties
  • Provides leadership to assigned staff by leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best
  • Analyzes and resolves work problems or assists employees in solving work problems.
  • Evaluates employee performance, and recommends or initiates promotions, transfers, and disciplinary action
  • Develops and implements methods and procedures for monitoring team and individual work activities, in order to inform management of current status of those work activities.
  • Recommends measures to improve methods, performance, and quality of service, and suggests changes in working conditions to increase efficiency
  • Performs other duties as required


Must Have:

  • Bachelors' degree with 5+ years of relevant claims experience or equivalent
  • Equivalent is defined as 9+ years of relevant commercial auto claims experience
  • 3+ years Claims Management experience. We will consider candidates with appropriate IAT claims experience in lieu of management experience
  • Experience working with the New York Metro Court System
  • Experience in handling and understanding issues with MCS-90 in the policy form
  • Experience managing litigation adjusters
  • Experience managing remote employees
  • Must have negotiation experience
  • Strong litigation management skills
  • Strong coverage experience
  • Experience identifying elements of fraud and identifying recovery opportunities
  • Ability to travel
  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes

Preferred to Have:

  • Insurance designations such as AIC, ARM, CPCU

Our Culture

IAT is the largest private, family- owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It's about far more than being a workplace. We're a work family.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it's how we live. We're committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • 7% 401(k) Company Match and additional Discretionary Retirement Contribution
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Come join the IAT family!

COVID 19 Statement:

IAT actively tracks COVID vaccination rates, possible symptoms, and cases across the organization so we can make informed decisions about workplace safety. As a result, while IAT does not require employees to be vaccinated, employees are required to log their vaccination records and attest daily to being symptom free before entering IAT offices.

To view details of our full benefits, please visit

Similar jobs

More searches like this

Similar jobs