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Creative Services Proofreading Manager

Hartford, Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$87,600.00 - $144,500.00

Target Openings


What Is the Opportunity?

* The Creative Services Proofreading Manager ensures that all written content in company marketing materials (digital, video and print) is in accordance with Travelers Brand Guidelines, free from typos, grammatically correct and engaging to readers.
* In this role, you will interact and partner closely with various functions across the Marketing department; be responsible for maintaining editorial consistency and brand integrity throughout the enterprise; and recruit, manage and train freelance proofreaders, assign workload, set priorities to ensure adherence to schedules and oversee job performance as needed.

Travelers offer a hybrid work location model that is designed to support flexibility. #LI-Hybrid

What Will You Do?

  • Review copy and design to detect and mark errors in grammar (punctuation, spelling, capitalization); typography (fonts, point sizes, leading and tracking); and composition (style, voice, syntax).
  • Provide copy suggestions when necessary to improve style and flow.
  • Ensure adherence to AP Style and the Travelers Writing Style Guide. Also responsible for maintaining department/business segment style guides and glossaries.
  • Enforce correct usage of trademarks, service marks, disclaimers, etc. while upholding corporate brand standards.
  • Work closely with management to ensure consistency and delivery of quality work for all internal and external customers.
  • Have experience with a variety of assets such as ads, banners, bios, booklets, brochures, calendars, corporate communications, emails (Salesforce), infographics, interactive media, market research trends articles, newsletters, podcasts, postcards, posters, promotional materials, sell sheets, social media, training guides, videos, webinars, websites and white papers.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor's degree in Communications, English, Journalism or related field or equivalent experience preferred.
  • Experience working in an advertising agency or corporate setting a plus.
  • Excellent communications and organizational skills.
  • Expert-level proficiency in Word, Outlook, Adobe Editor and Foxit, plus familiarity with Microsoft Teams and Workfront.
  • Ability to employ tact and emotional intelligence when working with others.
  • Ability to demonstrate excellent judgment and critical thinking throughout day-to-day operations.
  • Ability to independently meet and manage deadlines, including internal check-ins.
  • Expert-level time management and multitasking abilities
  • Managerial experience preferred

What Is a Must-Have?

  • Minimum 4 years of experience in proofreading and copy editing

What Is in It for You?

  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.