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Associate Subrogation Representative

Employer
Amica Mutual Insurance
Location
Phoenix, Arizona
Salary
$41,053-$51,491
Closing date
Jan 8, 2023

View more

Category
Claims, Customer Service, Risk Management
Job Type
Full Time
Career Level
Entry Level

Job Details

Want to join a company where doing good is what we do?
The feeling is mutual!

Our office in Phoenix, AZ is seeking an Associate Subrogation Representative. This position is responsible for the investigation, negotiation and recovery of subrogation claims with appropriate supervision while working within specific limits and authority on assignments of low complexity. Coordinates with insureds, claimants, insurance representatives and attorneys during the pursuit of subrogation to maximize fair recoveries through negotiations. Excellent customer service and communication skills with our customers is expected.

The 37.5-hour schedule will be Monday through Friday between the core hours of 8:00 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

Now offering a $2,500 Signing Bonus for new candidates! To qualify for the Signing Bonus, applicants must have started their position on or after 6/1/2021 or have accepted a position no later than 12/31/2022. The Signing Bonus will be structured in two, gross, equal lump sum payments. The first $1,250 bonus payment will be issued on the last pay date of the month following the employee’s successful completion of the orientation period (generally the 1st of the month following three complete months of employment). The second $1,250 bonus payment will be issued on the last pay date of the month following the employee’s six-month anniversary from the date of hire. Signing Bonus payments are subject to Federal, State, and Local taxes where applicable. Amica reserves the right to withhold Signing Bonus payments due to potential job performance and/or dependability concerns.

Responsibilities

  • Evaluate liability and damages to assess subrogation potential including consideration of jurisdiction regulations.
  • Negotiate subrogation recoveries with carriers, responsible party(s), and other legal representatives. Promptly and aggressively recover payout.
  • Update appropriate parties as needed, providing new information as it becomes available and an analysis of the impact on the liability and recovery options.
  • Maintain diary systems to manage files in a timely manner; documenting key activities in a clear and concise manner.
  • Manage expenses on assigned files to assure cost effective resolution, including legal expenses on litigated files.
  • May be called upon to handle other duties as required.

Qualifications

  • High school diploma or equivalent education required
  • Required to obtain state insurance licenses as needed and meet continuing education requirements
  • Strong organizational, file management and time management skills
  • Attention to detail and ability to prioritize
  • Excellent written and oral communication skills
  • Strong decision making skills and ability to handle conflicts or deal with difficult situations
  • Ability to work independently and in a team environment
  • Knowledge of Excel, Word, Outlook
  • Pursue additional insurance designations 

Perks and Benefits:

  • Paid vacation, holidays and sick day
  • Competitive salaries and exceptional benefits
  • Generous leave programs, including paid parental bonding leave
  • Medical, dental, vision coverage, short- and long-term disability, and life insurance
  • Student Loan Repayment and Tuition Reimbursement programs
  • Fitness and wellness reimbursement
  • Generous retirement benefits
  • Employee community involvement
  • Strong relationships, lifelong friendships
  • Opportunities for advancement in a successful and growing company
  • Relocation may apply

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

Company

As the oldest mutual insurer of automobiles in the nation, Amica has been protecting drivers for over 100 years. We're very proud of our history, our employees, and our unprecedented customer service record. We have implemented cutting-edge technologies to expedite our services, but building a personal relationship with our customers is the core of Amica's business philosophy. We boast an industry-leading customer retention rate, with over one-third of our customers staying with us for 20 years or more, and thousands staying with us for an amazing 50 years or more. Amica has been honored by J.D. Power and Associates in being ranked "Highest in Customer Satisfaction Among National Auto Insurers" for 12 years in a row. 1 It also has been ranked "Highest in Customer Satisfaction Among National Homeowners Insurers" for the past 10 years.2 

Our employees come from a rich variety of backgrounds, bringing to us their strengths, abilities, and unique perspectives. This vibrant mix of individuals then works together daily to make service to policyholders the top corporate goal throughout the Company. In return for this commitment from employees, Amica provides a rewarding work environment that recognizes the diverse needs of every member. A generous total compensation package is just one of the advantages of working for Amica.

We are always looking for individuals who are eager to commit their energy and creative talents to careers with Amica. We are an equal opportunity employer that celebrates diversity in our workplace, as reflected in our Equal Opportunity Policy.

1Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 National Auto Insurance StudySM. Study is based on 27,897 responses from policyholders of 45 insurance carriers surveyed from March to May 2011 about their experiences and perceptions. Visit jdpower.com

2Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 Homeowners Insurance StudySM. Study is based on 9,173 responses from policyholders of 22 insurance carriers surveyed from April to July 2011 about their experiences and perceptions. Visit jdpower.com
 

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