Corporate Services Technician

92128, San Diego


Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The Corporate Services Technician will carry out the functions of the mailroom such as handling shipping and receiving, processing incoming and outgoing mail, maintaining daily records and company-wide file storage, and assisting employees with miscellaneous requests. This position exists to support ICW Group offices by ensuring an operational workplace.

*This position requires working onsite Monday - Friday.


Processes all incoming and outgoing mail in a timely and accurate manner.

  • Processes all outgoing USPS mail, and UPS/FedEx shipments.
  • Sorts and delivers all incoming USPS mail.
  • Receives and records all incoming shipments, alerts departments of arrival and arranges pick-up.
  • Prepares branch mail and certified mail pouch for delivery.
  • Ensures Pitney Bowes equipment is up and running, checks meter tape and water levels daily, and cleans regularly.

Maintains company-wide file box inventory.

  • Utilizes Microsoft Excel to maintain and update master file box inventory workbook on file box retrieval, locations, and data inputting for all departments.
  • Fulfills file box creation requests.
  • Requests for transport of file boxes between company and offsite storage.
  • Submits destruction requests of old file boxes.

Provides office support to the Enterprise.

  • Assists in minor workstation/office adjustments, installing keyboard trays, resetting clocks, hanging frames and hooks, replacing nametags.
  • Assists with shipping, receiving and delivery of supplies such as copy paper, envelopes, coffee, equipment, etc. while using a supply cart, dolly, or pallet jack.
  • Weekly recording and stocking of inventory.
  • Transports furniture and equipment between office and offsite storage.
  • Performing meter reads and facilities checks around the building.
  • Maintaining a clean and organized workspace.


  • High school diploma or general education degree (GED) required.
  • Minimum of 1 year of related experience and/or training required.
  • Valid Driver's license with clean driving record required.


  • Ability to understand and follow safety rules, operating and maintenance instructions, and procedure manuals.
  • Working knowledge and ability of Microsoft Office Suite.
  • Adaptable for periods of various work densities on differing tasks with the ability to problem solve.


  • Challenging work and the ability to make a difference
  • You will have a voice and feel a sense of belonging
  • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans
  • Want to continue learning? We'll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.