Field Property Claims Adjuster
**The field property claims adjuster will be traveling to insured homes within the Baton Rouge, LA area. In order to be successful within the role, candidates should live within this area or very close to.**
Manages, investigates and resolves assigned Property Loss claims. Provides policyholders with exceptional customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary.
Investigates, determines coverage of loss and adjusts all elements of assigned Property Loss claims. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. May be called upon for catastrophe duty. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location.
- Requires working knowledge of claims handling procedures and operations
- Demonstrated understanding of building construction principles
- Proven ability to provide exceptional customer service
- Effective negotiation skills
- Ability to effectively and independently manage workload while exhibiting good judgment
- Strong written/oral communication and interpersonal skills
- Computer skills with the ability to work with multi-faceted systems and analytical skills
- The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 1 year of directly related experience
- Ability to obtain proper licensing as required
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.