Summer Intern: Workforce Management

Location
West Trenton, New Jersey
Salary
Not Specified
Posted
Sep 21, 2022
Closes
Nov 20, 2022
Ref
219938#GIJ-NJM-Insurance.1
Category
Entry Level
Job Type
Not Specified
Career Level
Not Specified

Overview

NJM Insurance Group is looking for a dynamic, energetic intern who is eager to learn about our company by assisting in our Personal Lines Workforce Management Team.

To be successful as an Intern, you should be willing to help with any tasks assigned by a supervisor. You will be involved in upcoming and current projects.

read more

NJM Insurance Group is looking for a dynamic, energetic intern who is eager to learn about our company by assisting in our Personal Lines Workforce Management Team.

To be successful as an Intern, you should be willing to help with any tasks assigned by a supervisor. You will be involved in upcoming and current projects.

Responsibilities

Intern Responsibilities:

  • Manage incoming requests from supervisors in the contact center
  • Escalate risks
  • Maintain various Excel reports.
  • Provide oversight of call arrival patterns in a manner that maximizes use of staff.
  • Take appropriate action to ensure contact center service goals are met by recommending and implementing scheduling solutions across the department.
read more

Intern Responsibilities:

  • Manage incoming requests from supervisors in the contact center
  • Escalate risks
  • Maintain various Excel reports.
  • Provide oversight of call arrival patterns in a manner that maximizes use of staff.
  • Take appropriate action to ensure contact center service goals are met by recommending and implementing scheduling solutions across the department.

Requirements

Intern Requirements:

  • Current Juniors who will be rising Seniors for the summer of 2023
  • Major Operations Management, Business and or Analytics/Statistics
  • Must have 3.0 GPA or higher, overall
  • Self-directed learner with the ability to learn quickly and pursue Internship with enthusiasm and focus Advance skills in MS Word, Outlook and Excel
  • Ability to work well on a team or individually
  • Excellent interpersonal, written and verbal communication skills
  • Willingness and ability to learn Property & Casualty Insurance
  • Ability to pass an NJM pre-employment background check and drug test
read more

Intern Requirements:

  • Current Juniors who will be rising Seniors for the summer of 2023
  • Major Operations Management, Business and or Analytics/Statistics
  • Must have 3.0 GPA or higher, overall
  • Self-directed learner with the ability to learn quickly and pursue Internship with enthusiasm and focus Advance skills in MS Word, Outlook and Excel
  • Ability to work well on a team or individually
  • Excellent interpersonal, written and verbal communication skills
  • Willingness and ability to learn Property & Casualty Insurance
  • Ability to pass an NJM pre-employment background check and drug test

Similar jobs

Similar jobs