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Senior Property Claims Adjuster

Employer
Cypress Property & Casualty Insurance Company
Location
Jacksonville, FL, USA 32258
Salary
DOE - Salary
Closing date
Oct 25, 2022

View more

Category
Claims
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

Senior Property Claims Adjuster

The Senior Property Claims Adjuster role provides prompt, courteous, and fair claim service on complex high severity and large loss claims. You will be responsible for investigation of property claims to determine coverage, corresponding with customers over the phone, obtaining important claims information, and negotiating damage settlements.  You will be documenting claim activity into our claim system and following processes that provide fair settlements or claim resolutions, customer satisfaction and excellent cost management. 

 Essential Functions and Responsibilities:

  • Acknowledge claim assignments; confirm policy coverage, direct adjustment of claims
  • Interpret policy, make decisions using independent judgment on moderate-to-difficult claims and determine if coverage applies to claims submitted
  • Investigate claims to determine validity and verify extent of damage by telephone contact with insureds
  • Negotiate settlements and authorize payments within scope of authority, settling claims timely, and in the most cost effective manner
  • Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision
  • Develop and maintain working relationships with vendors/experts in the insurance industry
  • Keep abreast of claim and related legal principles, tax requirements, as well as underwriting rules and procedures
  • Keep the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. 

Requirements:

  • Bachelors degree or equivalent combination of relevant education and experience;
  • Minimum Five (5)+ years experience desk adjusting moderate to complex claims with increasing responsibilities in a company environment regarding claims in Florida and/or Texas.
  • Litigation and disputed claims experience preferred
  • As required by regulatory entities, relevant professional designations and certifications highly desirable. Ability to acquire insurance licenses as required by role. Florida License in good standing is required; and ability to acquire Texas Property & Casualty Insurance Adjuster License within 3 months of hire
  • Ensures that all assigned claims are concluded promptly and equitably
  • Previous catastrophic claim handling preferred, but not required
  • Excellent verbal/written communication skills and organizations skills, including presentation skills
  • Strong computer skills i.e. Word, Excel, Access, Outlook, Web based programs
  • Experience using Claim systems (i.e. Xactanalysis and AS400 knowledge)
  • Ability to manage relationships in a fast paced environment, while demonstrating persistence and problem solving skills
  • Interpersonal and leadership skills - servant leadership, collaboration, facilitation, and negotiation skills
  • Emotional intelligence - self awareness, confidence, ability to manage conflict, empathy
  • Ability to read/write/speak English & Spanish encouraged to apply



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cypressig.isolvedhire.com/jobs/494871-52450.html

Company

Commitment . . . Competence . . . Capital The Cypress Insurance Family of companies has been providing our Policyholders and Agents with a long-term, stable market of products and services to meet the needs of home and business owners alike for well over a decade. Headquartered in Jacksonville, our company serves clients in both Florida and Texas. Our focus has been and will continue to be on effective underwriting and prudent risk-taking. This focus has allowed us to retain and grow our capital base, ensuring our solvency well in to the future. We have delivered responsive claims management during unprecedented catastrophic events in both states. The pairing of prudent risk-taking and responsive claims management assures we will be there to renew our existing business and accept new policies. Our experience, innovation, and financial strength position us well to remain an industry leader . . . and more importantly, assures you that we will be here if you ever need us.

Company info
Website

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