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Customer Service Representative

Employer
Coronet Insurance Agency, LLC
Location
Brooksville, Florida
Salary
Up to $30,000 per year
Closing date
Aug 14, 2022

Job Details

Candidate provides phone and email communications support and servicing to all existing personal lines policies.

Minimum Requirements

  • 440 Florida CSR License preferable, but willing to train right individual with P&C insurance experience.
    • Experience in quoting, writing, and servicing home and auto policies.
    • Experience working with EZLynx Agency Management System a plus.

Duties and Responsibilities
Include, but not limited to:

  • Services existing personal lines policies with policy change requests, adjustments in coverage, etc.
  • Provides agency inbound and outbound phone and email support while ensuring that accurate responses are provided to insureds.
    • Proper escalation to senior 220 agent needed.
  • Professional written and verbal communication skills and attentive to detail are a must.
  • Solid understanding of basic Microsoft products, such as Excel, Word, Outlook Mail & Calendar.
  • Able to manage multiple tasks at once and leverage EZLynx to ensure nothing is missed.
  • Properly logs all insured touchpoints into EZLynx.
  • Process underwriting requests for existing policies

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Company

Centrally located to serve the state of Florida from coast to coast, Coronet Insurance Agency is an independent insurance agency in historic Brooksville, Florida. The agency was formed as a direct response to its founding members’ access to a solid and growing stream of business leads from their joint venture partner, LandCastle Title Group. LandCastle is a fast-growing national title insurance agency currently operating 22 branches under 7 brands and is a subsidiary of Fidelity National Financial (NYSE: FNF).

Our Guiding Principles
1. Operate with Character and Integrity.
Character and integrity are the cornerstones of business trust. They always shine through, particularly in tough times.

2. Trust but Verify.
Always follow the process to identify, measure, mitigate or avoid risk.

3. Sell Value. Sell Right.
Deliver significant value so our clients view our relationship as an investment – not a cost. Sell the right coverage, always.

4. Be Innovative.
Be innovative and different. Bet on our vision for the future. Imitate only as a last resort and only temporarily.

5. Create a Great Team.
Surround ourselves with partners and staff whose goals complement those of the agency. Seek people with ambition, intelligence and motivation to succeed.

"Delivering peace of mind through sound insurance and exceptional service, one customer at a time."

Company info
Website
Telephone
8137632953
Location
312 S Broad St
Brooksville
FL
34601
US

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