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Insurance Underwriting Manager

Employer
Goodville Mutual Casualty Company
Location
Columbia, South Carolina (US)
Salary
Yearly Salary
Closing date
Aug 13, 2022

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Category
Underwriting
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

At Seibels, we believe our people are our most important asset. They are the driving force behind our mission and the reason we are able to provide best-in-class services to the property and casualty insurance industry. Our culture is founded upon four core values: collaboration, accountability, respect, and transparency. Upholding this culture and embodying it in all that we do is paramount to the organization and its success.

We want our team members to have a passion for work, and share a thirst for knowledge and a hunger for learning more. If this sounds interesting to you, we look forward to receiving your application.

The Underwriting Manager is responsible for managing the homeowners underwriting team for a select customer(s). Trains, assigns, and monitors the work of the underwriting team to assure adherence to specific customer underwriting guidelines. Coordinates and assists in the development of efficient workflows and working relationships with other units within the servicing team. Actively involved in the administrative discussions, meetings, and decisions and plays a valuable role in the development of a profitable plan for the business unit.

 

Account Relationship:

Develops strong business relationships with customer's key employees ensuring effective communication and customer satisfaction. Understands partnership and works to find mutually beneficial business solutions and growth opportunities. Manages all facets of customer relationship including the resolution of customer concerns.

Staff Management:

Recruits, trains, and motivates underwriting team. Provides leadership and coaching for associates to accomplish organizational, departmental, and individual goals and objectives. Distributes and monitors work and ensures adequate staffing to provide coverage during peak times and in the event of absences. Evaluates individual and team performance to ensure quality and quantity of work meet service standards for timely policy issuance and endorsement processing. Prepares performance evaluations and identifies areas for improvement for employees. Handles disciplinary measures as needed.

Workflow Management:

Develops and maintains procedures and policies for efficient and accurate processing of work. Evaluates workflow processes and recommends changes to increase productivity. Organizes and prioritizes the team's workload and assigns work to staff. Ensures adequate staffing to provide coverage for peak times and absences. Manages functions to meet daily, weekly, monthly, quarterly, and annual deliverables.

Underwriting Management:

Participates in defining and developing underwriting strategy. Ensures adherence to established underwriting and customer service guidelines.

Training and Development:

Provides and/or coordinates training on systems, policies, and procedures for new and existing team members. Develops or oversees the development of department training materials and manuals.

Planning and Budgeting Process:

Develops, monitors, and maintains adherence to the department's expense, production, productivity, and customer service goals.

Education / Experience

  • Bachelor's degree preferred in relevant field plus 5 years of insurance experience; or a comparable combination of education and experience.
  • Requires extensive understanding of a homeowner's policy and exposures within the language of the policy.
  • Insurance certifications a plus.
  • Experience in insurance processing systems.
  • Knowledge of Microsoft Office applications.
  • Supervisory experience preferred.
  • Homeowner's underwriting experience preferred.



PI181977740

Company

Goodville Mutual Casualty Company has been in business since 1926 and employs a staff of approximately 80 individuals in our New Holland PA office and another 25 staff through an affiliation with German Mutual Insurance Company in Napoleon OH. Goodville Mutual has been named one of Ward’s top 50 P & C insurance companies in the United States. We offer a competitive compensation and benefits package.

Company info
Website
Telephone
717-354-4921
Location
P.O. Box 489
New Holland
PA
17557
US

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