Property Damage Appraisers, Inc. (PDA)

Corporate Appraiser - Spokane, WA

Multi-Line Appraisers verify and accurately appraise the cost of repairs on commercial or residential structures, heavy/specialty equipment, and automobiles so that our clients can determine a fair amount for settlement.  An appraiser reviews each assignment by speaking with the owner or representative, researching records and inspecting any involved property, to the satisfaction and approval of the client and or claimant, as well as managing client relationships to drive market share growth.

Description:  Multi-Line Appraiser (Property, Heavy/Specialty Equipment and Auto)


  • 3+ years field claims experience including property claims, insurance experience or construction/restoration experience;
  • Electronic estimating experience using Mitchell, AdjustRite and Xactimate;
  • 1+ year, strong customer service and conflict resolution competency;
  • 1+ year, in being able to successfully perform work independently (self-motivated);
  • 1+ year, interpreting property policy language and/or completion of property adjusting training course;
  • Excellent organization, attention to detail and adaptability;
  • Contacting PDA clients to complete inspections/appraisals within our given time frame;
  • Traveling varying distances to physically inspect Property, Heavy Equipment, and Auto appraisals;
  • Cell phone or other device capable of taking quality photos and transmitting them;
  • Able to use and adhere to our Optimizer automated scheduler to maximize efficiency within your daily work schedule;



  • Promptly and effectively handles to conclusion all assignments.  Makes decisions within delegated authority as outlined in client policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service;
  • Recommends Special Reserves where necessary.  In accordance with Client Reserving Guidelines; 
  • Maintains current knowledge of local industry repair procedures and local market pricing.
  • Has a working knowledge of Department of Insurance and State Regulations;              
  • Submits detailed property inspections reports summarizing the damages, or any possible open items that may surface;
  • Able to identify potential and questionable damages reported by owner and communicate with client with findings;
  • Ability to plan and navigate daily routes efficiently by the use of our Optimizer Automation tool to assist with quicker inspections and appraisals;
  • Ability to visually and manually inspect all angles of interior and exterior of property, heavy equipment and auto assignments followed up with documentation of all findings;
  • Completes Direct Repair Program re-inspections, supplements as warranted to verify damage or confirm repairs are completed;
  • Applies knowledge of local laws, parts distribution, sublet repair vendors, and trade relationships to assist in maintaining cost control while providing a positive PDA image;
  • May be responsible for moving salvage and securing titles and other transfer of ownership documents;
  • Manages client relationships while developing growth and new client base. May be involved in sales, negotiating, and contracting of new clients;
  • Markets PDA to potential service vendors by calling on body shops, auto dealerships, Third Party Administrators, Insurance Companies, and investigators, establishing relationships and promoting the PDA brand;
  • Monitors market share performance and makes strategic adjustments to ensure retention is maintained and growth is experienced;
  • Review of company metrics while providing analytical resolutions to performance of the area aligned to company goals;
  • Serves as client liaison and provides one-stop service for the location;
  • May assist in the training of staff and evaluation of staff, independent and Direct Repair Program shops;
  • Ability to meet deadlines in a fast-paced performance driven environment;
  • Ability to articulate decisions and technical knowledge both verbally and written;
  • Reliable transportation, valid state driver’s license, and safe driving record is required;
  • Professional business attire and appearance while carrying out services to the public is required;
  • Perform other duties as assigned.


  • State licensing where required;
  • Adjusters license - if applicable to location;
  • High School diploma or equivalent preferred.


  1. Property – Xactimate Certified
  2. Heavy Equipment/Specialty (RV’s, Boats)
  3. AdjustRite experience PREFERRED
  • Auto experience – 1 to 3 years’ experience
  • Mitchell experience PREFERRED


  • Company car, phone, & equipment provided by company;
  • Bonus structure;
  • Competitive Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance and an Employee Assistance Program;
  • 401K plan options;
  • Paid Time Off Accruals;
  • Tuition Reimbursement Program.

Working Conditions:

Normal office or field claims environment. Ability to operate a motor vehicle for up to 8 hours daily, repeatedly entering and exiting the vehicle. Must be able to make physical inspections of property loss sites.  Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures.  Must be able to work outdoors in all types of weather. Available to work catastrophic loss events. Willingness to work irregular hours and to travel with possible overnight requirements a plus.

COVID-19 Company Policy:

The current COVID-19 Vaccination policy of PDA, Inc. encourages all employees to be fully vaccinated against COVID-19.  Employees who are not fully vaccinated will be required to provide proof of weekly COVID-19 testing.  All new employees are required to comply with this policy as a condition of their employment.    

Salary Range:

$72,000 / annually + potential monthly productivity bonus program

Full Time (Exempt)


About Property Damage Appraisers

Founded in 1963, PDA serves more than 2,500 clients and completes more than 450,000 estimates and inspections annually. We have more than 250+ offices and 650 appraisers that work quickly and efficiently to serve clients anywhere across the United States.

At PDA, our success over the last half a century can be traced back to the strength of our people. The people on the ground providing the highest level of service to customers all across the country. The people who establish our vision and culture. The people who develop and implement our industry-leading technology solutions and those who make our business run day-in and day-out.

PDA’s business success is at an all-time high, and we’ve got big plans for the future. Why not join the people who are making it happen?