Management Trainee - Associate Adjuster
- Employer
- Amica Mutual Insurance
- Location
- Nationwide
- Salary
- 56,000
- Closing date
- Jul 26, 2022
View more
- Category
- Claims, Customer Service, Legal / Compliance
- Job Type
- Full Time
- Career Level
- Entry Level
Job Details
Future Leaders Program
Amica is searching for talented individuals for our Associate Adjuster position in our countrywide branch offices as part of our Future Leaders Program. An Associate Adjuster class is scheduled for September 2022.
Our Future Leaders Program begins with a paid hands-on training at our headquarters in Rhode Island.
Personal mentorships. Professional growth opportunities. Relocation throughout the U.S. Please be advised that the location listed in the posting title may not be the location you are assigned to. Location is determined during the training class.
Your Role
- Be there to help customers in their times of need and restore peace of mind.
Your Responsibilities
- Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.
- Balance investigations of claims with file reporting in your branch office.
- Analyze information and make decisions on claim files.
- Educate customers, vendors and other involved parties throughout the claims process.
- Negotiate with attorneys and other parties to ensure fair and equitable claims settlements.
- Develop positive relationships with customers and other industry professionals.
- Acquire and apply knowledge of legal concepts, medical terminology and home construction.
- Deliver extraordinary customer service at every touchpoint throughout the claims process.
Salary
An annual salary of $56,000.
Your Qualifications
- Bachelor’s degree, any major
- Excellent written and verbal communication skills
- Demonstrated customer service experience
- Willingness and ability to relocate across the U.S.
- Strong interpersonal and leadership skills
- Ability to identify, analyze and solve problems
Physical Requirements
- The ability to bend/lift/carry/move up to 15 pounds and adjust and move objects and debris.
- Must be able to remain in a stationary position often standing or sitting for prolonged periods; move about to accomplish tasks; ascend and descend stairs, ramps and ladders; position yourself in different positions to accomplish tasks in various environments including tight and confined spaces and uneven spaces; inspect and fully appraise all physical aspects of the property and building.
- Be able to drive up to 4 hours per day and possess a valid driver’s license.
- Must be able to work under all environmental conditions including low and high temperatures, outdoor elements such as precipitation and wind, noisy environments, hazardous conditions, poor ventilation and small and/or enclosed spaces.
Perks and Benefits
- Paid vacation, holidays and sick day
- Competitive salaries and exceptional benefits
- Generous leave programs, including paid parental bonding leave
- Medical, dental, vision coverage, short- and long-term disability, and life insurance
- Student Loan Repayment and Tuition Reimbursement programs
- Fitness and wellness reimbursement
- Generous retirement benefits
- Employee community involvement
- Strong relationships, lifelong friendships
This position will generally require relocation to any of our operations:
Albany Regional
Atlanta Regional
Baltimore Regional
Central Massachusetts Office
Chicago Regional
Cincinnati Regional
Concord Regional
Dallas Regional
Denver Regional
Greenville Regional
Hartford Regional
Houston Regional
National Sales Center – Central
National Sales Center – East
National Sales Center – West
Northern California Office
Northern New Jersey Office
Oregon Regional
Orlando Regional
Philadelphia Regional
Phoenix Regional
Raleigh Regional
Rhode Island Sales and Client Services
Rochester Regional
Service Center Operations – Central
Service Center Operations – East
Service Center Operations – West
Southern California Office
Southeastern Massachusetts Office
Tampa Regional
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Company
As the oldest mutual insurer of automobiles in the nation, Amica has been protecting drivers for over 100 years. We're very proud of our history, our employees, and our unprecedented customer service record. We have implemented cutting-edge technologies to expedite our services, but building a personal relationship with our customers is the core of Amica's business philosophy. We boast an industry-leading customer retention rate, with over one-third of our customers staying with us for 20 years or more, and thousands staying with us for an amazing 50 years or more. Amica has been honored by J.D. Power and Associates in being ranked "Highest in Customer Satisfaction Among National Auto Insurers" for 12 years in a row. 1 It also has been ranked "Highest in Customer Satisfaction Among National Homeowners Insurers" for the past 10 years.2
Our employees come from a rich variety of backgrounds, bringing to us their strengths, abilities, and unique perspectives. This vibrant mix of individuals then works together daily to make service to policyholders the top corporate goal throughout the Company. In return for this commitment from employees, Amica provides a rewarding work environment that recognizes the diverse needs of every member. A generous total compensation package is just one of the advantages of working for Amica.
We are always looking for individuals who are eager to commit their energy and creative talents to careers with Amica. We are an equal opportunity employer that celebrates diversity in our workplace, as reflected in our Equal Opportunity Policy.
1Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 National Auto Insurance StudySM. Study is based on 27,897 responses from policyholders of 45 insurance carriers surveyed from March to May 2011 about their experiences and perceptions. Visit jdpower.com
2Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 Homeowners Insurance StudySM. Study is based on 9,173 responses from policyholders of 22 insurance carriers surveyed from April to July 2011 about their experiences and perceptions. Visit jdpower.com
- Website
- http://www.amica.com/
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