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Customer Service Representative - Omaha NE / Remote

Employer
Stillwater Insurance Group
Location
Omaha, Nebraska
Salary
$20 per hour with active P&C agent license
Closing date
Jul 23, 2022

View more

Category
Customer Service
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

~ Customer Services Representatives ~

 Jacksonville, FL ~ Omaha, NE ~ Jericho, NY ~ Phoenix, AZ

Join our hardworking, collaborative team where your contributions will be celebrated and valued.

Why Stillwater? We’re a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

We are seeking individuals with strong verbal and written communication skills who will provide excellent customer service to our Property and Casualty insurance policyholders, agents and lenders via in-bound telephone calls and electronic communications.

The ideal candidate will hold an active Property and Casualty Agent license, however, we can provide license preparation for an otherwise qualified candidate.

Generous compensation with bonus for later shifts or optional Saturdays.

Spanish/Bi-lingual skills, a plus.

Prior customer service and or P & C insurance license, preferred.

Minimum Qualifications:

o Ability to interpret verbal and written communication and make appropriate decisions.

o Commitment to excellent customer service.

o Strong attention to detail.

o Strong P & C insurance knowledge and key boarding skills.

o Flexibility is a must.

 Stillwater offers:

1. Work from home, optional.

2. Medical, dental, vision and life insurance benefits to keep you and your family protected.

3. 401(k) Plan to help you plan for your retirement.

4. Generous Paid Time Off (PTO) program to help you maintain your work/life balance

Company

 

Stillwater was founded in 2000 as the Fidelity National Property and Casualty Insurance Group, a branch of the Fortune 500 company Fidelity National Financial (FNF), the country’s largest provider of commercial and residential title and mortgage services.

Since its beginning, Stillwater has been under the direct leadership of President and CEO Mark Davey, who was tasked to test the waters of property and casualty insurance for FNF in California in 2000. Through setting up a managing general agency (MGA) and purchasing Anza Insurance (to be renamed Fidelity National Insurance Company), he formed the sales and underwriting core of FNF’s insurance division – as well as the “seed” of the group of companies that would one day be branded as “Stillwater.”

By 2002, the insurance division of FNF had rapidly expanded its geographic footprint and was ready to move beyond the Golden State. Fueled by vision and a passion for the industry and its customers, Davey and his growing team executed a strategy of both forming and acquiring additional companies.

  • In 2002, they formed Fidelity National Lloyds to serve a broader variety of consumer needs.
  • In 2003, they acquired First Community Insurance Company, which was eventually renamed Stillwater Property and Casualty Insurance Company.
  • Later in 2003, they acquired Mutual of Omaha’s flood and personal lines business. The acquisitions made FNF the country’s largest flood insurance provider both overall and through independent agents.

The strategy helped the division grow its business volume, as well as the division’s talent, product breadth and technology capabilities – all critical elements of a customer-focused insurance provider.

 

Company info
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