Bodily Injury Claims Representative - HYBRID

The qualified candidate will be able to handle a pending of Automobile Bodily Injury losses, which includes minor to high severity Bodily Injury, uninsured and underinsured motorists claims. The individual will be responsible for screening losses and determining coverage exposures. The ideal candidate will be familiar with comparative negligence and current state and federal regulatory laws. The position requires the ability to investigate, evaluate, and negotiate all aspects of automobile claims. To include all facets of the litigation process and the appropriate partnership with our inside and outside counsel.

Duties and Responsibilities:

• Investigate motor vehicle accidents to determine coverage and liability of minor to high severity motor vehicle accidents, including interviewing customers, claimants, and witnesses.
• Maintain accurate reserves, including timely reserve adjustments
• Diligently manage loss adjustment expenses
• Communicate with policyholders, agents, underwriters, reinsurers and claims management
• Complete large loss reports, as necessary
• Retain expert vendors, as necessary, to aid in the investigation and evaluation of each claim
• Adherence to our best practices and litigation management guidelines
• Excellent problem solving, negotiation, organizational and prioritization skills

Job Requirements:

• A college degree from an accredited university or a combination of experience and education
• A minimum of five years auto casualty experience
• Insurance designations (CPCU, AIC SCLA etc…) is a plus
• Able to work in a fast-paced environment with the ability to multi-task and prioritize assignments, based on their overall level importance.
• Strong verbal and written communication skills
• Litigation experience
• In-depth knowledge of customer service techniques and processes.
• Strong presentation skills (Large Losses)
• Assist with special projects within the claims organization

Perks

• Tuition reimbursement
• Predictable office schedule
• Downtown Boston office
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Robust wellness & health and fitness reimbursement programs
• Free onsite gym
• 401(k) bonus
• Volunteer opportunities
• Matching gift program
• Auto and home insurance discounts
• Company-paid life and disability insurance plans
• Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plans
• Company-sponsored social events

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.