WC Claims Liaison- Agency

Claims Liaison- Agency

Are you tired of the daily grind of handling Worker Compensation claims, as an adjuster and want a career that will allow you to utilize your experience, but in a liaison role? If so this job is a perfect fit for you!

As Claims Liaison you will:

• Work on assuring that the client and P&C claims adjusters are working in a timely manner to resolve all claims fairly and efficiently. 
• Prepare insurance claim forms, reports or related documents and review them for completeness. 
• Post or attach information to claim file.
• Contact insured or other involved persons to obtain important information.
• Organize or work with agency management system or carrier claims systems to input, access, and search or retrieve data.
• Provide customer service, such as instructions on proceeding with claims.
• Serve as a technical resource for commercial lines department and clients.
• Develop expertise in risk services technology platforms. 
• Follow agency policies and procedures for the claims advocacy program including monitoring, follow-up and reserve review; collaborate with clients, adjusters, and attorneys for optimal results. 
• Participate in claims review meetings. 
• Create and maintain carrier relationships.
• Provide claims analysis. 
• Retrieve carrier loss runs and prepare loss summary reports. 
• Keep producers informed regarding claims activity. 
• Assist with special projects for Risk Services Team. 
• Coordinate claims initiatives with loss control and other agency personnel. 
• Keep Agency Executives posted regarding potential E&O Claims.
• Work with Defense Counsel when required.

Requirements

• Florida All Lines Adjuster 6-20 or 2-20 Property & Casualty License.
• Bachelors degree; five years workers’ compensation claims related experience and/or training; or equivalent combination of education and experience.
• AIC or other insurance designation preferred.
• Risk management experience preferred, but not required.
• Working knowledge of workers’ compensation coverage’s.
• Knowledge of Applied "EPIC" Agency Management System beneficial.
• Proficient with Microsoft Word and Excel.

For immediate consideration please email your resume in a Word document to jeff@ceinsurance.com.