Overview Do you enjoy creating new relationships and helping people? Does continuous learning energize you? Is being part of a small team appealing to you?

If so, NJM is excited to extend a professional opportunity for you to join our contact center team as a Licensed Insurance Sales Agent! 

You will experience top-quality paid training to prepare you for this position in Personal Lines Insurance.

This is a full-time position that incorporates sales incentives. The work schedule includes the ability to work from home 3 days a week.  

Responsibilities

• Deliver a superior customer experience while consulting and counseling customers on NJM’s Personal Lines products in an inbound contact center environment.
• Provide coverage options best suited to accommodate individual needs.
• Generate new business growth through cross-selling and upselling.     
• Follow up on leads through outbound phone calls as defined by the sales process.   
• Demonstrate effective time management to achieve performance goals/targets.

Requirements REQUIREMENTS

• Critical thinking, problem solving, innovation, and creativity skills.
• Initiating and relationship-building skills.
• Influencing, persuading, and negotiating skills.
• Communication (verbal, listening and written) skills. 
• Multi-tasking and organizational skills.
• Strong computer and navigation skills including proficiency in Outlook
• Prior sales and/or contact center experience is beneficial
• High speed Internet and a working home phone line
• Quiet, distraction-free work area at home
• High School or GED
• Bilingual skills are valued

HOURS

• Monday-Friday 9:45am - 6:00pm & Saturday 8:30am - 4:45pm; with 1 Weekday & Sunday off with an additional 5% shift differential.

   

OR

• (Delayed Shift) Monday-Friday 12:45pm-9:00pm; plus 1 Saturday a month working 8:30am - 4:45pm with an additional 15% shift differential.

   

Salary: $46,000

BENEFITS OFFERED (Prorated on a calendar year)

• 17 Days PTO
• 401K participation and 8% matching
• Life Insurance
• 6 Holidays
• Potential for bonus
• FSA
• 3 Floating Holidays
• Tuition Reimbursement
• Employee Assistance Program
• 6 Paid Sick Days
• Medical, Dental, Vision
• Discount Programs  Health & Wellness

Legal Disclaimer: NJM is proud to be an equal opportunity employer.