Senior Liability Claims Adjuster

About Canal Insurance

Canal Insurance Company specializes in insurance for commercial trucking and specialty transportation operations. Canal was founded in 1939 and is located in Greenville, South Carolina. At Canal, we recognize that our success would not be possible without the hard work and dedication of our employees. We know that happiness and productivity go hand in hand, and to that end, we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business.

Senior Liability Claims Adjuster

Job Summary: The Senior Liability Claims Adjuster position is responsible for the analysis and adjustment of litigated moderate to severe commercial claims. 

Major Accountabilities:

1. Verify coverage as new losses are received.
2. Adjust litigated moderate to severe losses on an inside basis including investigating, evaluating, negotiating, documenting, and validating to conclusion within authority level.
3. Work with attorneys assigned in the defense of insured and attend mediations and trials as a representative of the Company.
4. Communicate with interested parties (i.e. insured, claimants, agents, attorneys, repair shops, lien holders) as appropriate.
5. Monitor, with management consent, approved independent adjusters and attorneys in the field.
6. Establish and maintain reserves and communicate with management, when appropriate.
7. Act as a resource for team questions and/or training of new employees as assigned by management.
8. Perform other duties as assigned by management.

Qualifications

Education/Training Requirements:  Bachelor’s degree and 7 years claims handling experience or 10 years claims handling experience required.  Professional insurance designation preferred.  Adjuster’s license required. 

 Experience/Specialized Skills: 

• Minimum of seven years adjuster experience with Bachelor’s degree required or 10 years of claims handling experience. 
• Training, working team lead, or informal leadership experience preferred. .
• Experience adjusting commercial auto claims required.
• Advanced knowledge of insurance and tort law, advanced understanding of legal principles and terminology as it relates to insurance operations and advanced knowledge of medical terminology and procedures required.
• Experience litigating claims and working with inside and outside panel counsel required.
• Experience adjusting claims involving moderate to severe injury required.
• Intermediate computer skills (word processing, spreadsheets, databases, Internet, e-mail) required. 

Special Considerations

Physical Requirements: Constant use of vision, hearing, and communication (oral and written/in-person and via telephone).  Frequent concentration, standing, walking, handling, reaching, and grasping.  Occasional bending, kneeling and lifting (up to 25 lbs.) Heavy use of computer and office equipment.

Travel/Hours of Service:  Approximately 10% required travel for mediations and trial attendance.  Periodic work outside of standard business hours or on weekends may be required.