Product Owner I / Product Owner II, IC - GRS Global Distribution & CRM Platforms

Indianapolis, Indiana
Nov 24, 2021
Jan 23, 2022
Product Manager
Job Type
Not Specified
Career Level
Not Specified

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.  


Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also selected as one of the 100 Best Places to Work in IT onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: 


We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:  


Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Join the GRS Global Distribution & CRM Platforms team! As a leader in our Omnichannel Distribution team, this role will help reshape how we get opportunities to the right underwriter, how we drive and support the evolution of bringing business in the door for GRS, and deliver true digital experiences to everyone who does business with us. You will support an agile delivery team that will enable profitable growth through digital distribution channels that make us a market of choice for our largest trading partners.


This role is responsible for representing the voice of customer and the organization through delivery of business value.


Note:  This is a PO I/PO II range posting.  Final offer will be determined by the candidate's skills and experiences.


We encourage you to apply if you value: 

  • Innovation Introducing innovative ideas that can change the game, throughout the course of agile delivery
  • Trust Building relationships and working in an environment centered on trust and empowerment
  • Excellence Learning through doing with a desire for continuous improvement
  • Technology Exploring new solutions and honing existing skills for both personal and team evolution

About the role

  • Works closely with stakeholders and other Product Owners (business and technology) to define and prioritize features and stories, ensuring alignment with customers needs and organizational goals.
  • Understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad is focused on the most valuable work for the organization.
  • Responsible for communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value for the customer through the lens of the organization.
  • With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity
  • Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
  • Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning.
  • Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities
  • Monitors and maintains the product health.Designs additional monitoring to support enhanced understanding of product health.

  • Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors degree in relevant field (business, computer science, etc.) and a minimum of 4-5 years of experience in business, engineering, technology and/or consulting.
  • Understanding of API strategies & integration services is preferred
  • Able to depict complex ideas, issues and designs to varied audiences
  • Ability to make difficult and quick decisions on a daily basis.
  • Able to influence a diverse group of stakeholders
  • Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities.
  • Ability to lead varied audiences through census building
  • Highly developed communication and negotiating skills, strong ability to build relationships with and lead the team in partnership with the scrum master.

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