Reliability Engineering Associate Manager

Location
Work From Home
Salary
Competitive
Posted
Nov 20, 2021
Closes
Jan 19, 2022
Ref
96053727#GIJ--Allstate.1
Job Type
Not Specified
Career Level
Not Specified

Good work. Its right here.

Talent Shares are short-term development opportunities designed to provide employees access to current business projects and developmental experiences. These assignments may offer the chance to learn, grow, and expand your skills while contributing to the organization in a different capacity or in parts of the organization you would not experience otherwise. Bring your unique strengths to a new role to broaden your perspective, gain valuable on-the-job experience, and make a positive impact on the business!

Before applying, its important to make sure Talent Share is a good fit for you. As part of the application process, you will need to confirm you meet the minimum eligibility requirements below to participate in Talent Share:

  • Do you have your managers approval to apply?
  • Is your most recent performance rating Expected or Better than Expected in TalentConnection?

To learn more about Talent Share, click here.

Job Summary

The Role of the Manager is to lead the IT organization by: fostering the development of a common vision; providing clear direction and priorities; clarifying roles and responsibilities; recognizing and removing barriers to progress; encouraging and empowering others to achieve; creating enthusiasm and a desire to excel; accurately assessing the strengths and development needs of associates; giving timely, specific feedback and coaching; providing challenging assignments and opportunities.The teams global workgroup is focused on ensuring application availability and quality through incident, problem and lifecycle management. Specifically, this role will focus on supporting the internet consumer channel applications by applying the experience in application development/support and the software development lifecycle. This position will ideally suit self-motivated and collaborative IT professionals with a strong background in software engineering. These roles will suit individuals who have a passion for Production Support, further enhancing their development skills, and are advocates of the customer and of continuous improvement within the area.

A Manager is responsible for providing leadership to the organization by growing him/herself, growing others and growing the business.

TheManager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work and prepares performance evaluations.Managers lead work of critical importance, implement strategic change, and impact results and operational effectiveness. Additionally they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities.

Key Responsibilities

People Management

  • Builds long-term relationships within team by creating an environment of safety and innovation
    • Champions open and honest communication
    • Respects confidentiality
    • Leads with integrity
    • Welcomes new ideas, learns from successes and failures
  • Creates an environment of accountability amongst themselves and direct reports
    • Sets clear performance objectives for self and staff allowing freedom to accomplish objectives
    • Collects staff performance data against desired outcomes and service level agreements
  • Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback.
  • Leads employees through change by using ones self as an example.

General Management & Decision Making

  • Executes team strategy so as to develop and deliver innovative solutions and systems in support of Enterprise goals. Communicates strategy to the team so they understand their role in achieving the established goals.
  • Manages day to day work of employees by monitoring budgets, expenses and scope and facilitating project delivery and support for projects of critical importance.
  • Makes decisions that are largely operational in nature, implementing policies and processes within the team. Makes decisions that may have an impact on quality or effectiveness of business activities at the team level.
  • Generates and implements continuous improvement ideas.
  • Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy.

Business Partner Management

  • Influences direct reports, clients and service providers to successfully deliver on business commitments.
  • Sets and manages internal business partner expectations.
  • Participates in communications that involve obtaining cooperation on issues that may be complex or controversial.

Job Qualifications

  • Prior experience working in a team oriented collaborative environment
  • Education Bachelor's degree or equivalent work experience

Good Work. Good Life. Good Hands.

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