Principal Reporting Analyst

Nashua, New Hampshire
Nov 19, 2021
Jan 18, 2022
Job Type
Not Specified
Career Level
Not Specified

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

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Applies specialized expertise to provide senior consultative support to lead the reporting strategy for the Technology Business Management practice at Liberty Mutual. Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, system changes, stakeholder feedback, market information, etc.) to solve problems and improve business outcomes. Works with broad latitude; provides updates to TBM manager and collaborates with manager and team of analysts regarding more complex tasks.



At least 75% of time is spent on a combination of the following responsibilities:

  • Brings in-depth and/or breadth of expertise to enable business user's adoption of the Apptio platform and underlying data model, including recommending and implementing process changes. Integrates process improvement and business operations expertise to solve problems considered more complex in nature.
  • Conducts analyses based on operational, economic and/or financial data in order to quantify the value of technology services to business operations relative to peers, evaluate potential operational changes, and/or design new approaches and methodologies.
  • Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. Typically uses data visualization tools such as Apptio, PowerBI, etc. to further business insights.
  • Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
  • Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes, often considered of a large scope (e.g., function-wide).
  • Develops, updates, and analyzes more complex metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
  • Owns report development for reports/dashboards of high complexity. Develops, modifies and distributes standard and ad hoc management reports/dashboards to better understand the overall business and/or unit. Develops presentations and shares findings as well as recommendations.
  • Receives, evaluates and responds to complex data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
  • Provides mentoring to less experienced staff.

  • Displays strong research, problem solving, analytical, and critical thinking skills
  • Advanced business operations knowledge to include understanding the function`s value chain and market conditions
  • Advanced influencing, relationship management & presentation skills
  • Highly skilled at supporting change and imparting value within an organization
  • Strong project management skills as part of implementing business process changes
  • Advanced knowledge of available data sources, strengths and shortcomings
  • May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software
  • Solid knowledge of business intelligence tools
  • Competencies typically acquired through a Bachelor`s degree or equivalent experience in addition to 8+ years of relevant experience to include business analysis work
  • Advanced degree preferred

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