Business Lines Specialty - Property Adjuster I or II

75023, Plano
Nov 19, 2021
Jan 18, 2022
Job Type
Not Specified
Career Level
Not Specified

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.  


Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also selected as one of the 100 Best Places to Work in IT onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: 


We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:  


Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Property Adjusters investigate motor cargo/transportation, heavy equipment and commercial crime property claims, evaluate damages, determine coverage, set accurate loss cost estimates, manage experts, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements.



  • Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of property losses. Reviews and utilizes financial statements to adjust short duration business interruption losses.
  • Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
  • Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary.
  • Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes; monitors the costs to ensure they are reasonable and necessary.
  • Keeps the insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Determines depreciation of claim.
  • Affirms or denies coverage of the claim based on the facts and the policy terms and conditions.
  • Develops information necessary to make advance, partial and final payments when appropriate.
  • Effectively negotiate settlement of claims of varying complexity and perils.
  • Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.
  • Will be called upon for catastrophe duty.


**This position qualifies for a sign on bonus up to 10K depending upon experience. 


**Candidate may be eligible for relocation package based on experience if willing to relocate. 


  • Knowledge of commercial property claims, specifically heavy equipment, motor cargo/transportation, theft of money, Employee Dishonesty and computer fraud claims;  legal/regulatory environment, financial concepts; skills required include analytical/problem solving, accounting knowledge, attention to detail, communication, organizing & planning work as normally acquired through a Bachelor's degree or equivalent; interpersonal (diplomacy, tact, listening, etc.) and customer service orientation.
  • Focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints).
  • Ability to train and mentor less experienced team members, write business correspondence, produce accurate work, manage projects and vendors; and use core applications/spreadsheets; as normally acquired through a bachelor's degree or equivalent.
  • Prefer designations such as AIC, SCLA, CPCU, etc., and at least 2-3 year of progressively responsible experience. Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks

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