Commercial Represented Casualty Adjuster (Remote/Home Based)

Location
Work From Home
Salary
Competitive
Posted
Nov 18, 2021
Closes
Jan 17, 2022
Ref
95914232#GIJ--Allstate.1
Category
Claims
Job Type
Not Specified
Career Level
Not Specified

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future. We're empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.

Compensation Data

Compensation range for this position is $65,000-$97,400 per year, based on experience and qualifications

Sign on bonus: $1,000 if you have an active adjuster license in the State of FL or TX

Job Summary

Thisthis job is responsible for the investigation and resolution of complex litigation, represented injury and non-injury single- and multi-vehicle auto accidents, general liability and property damage claims involving Allstate commercial policies and customers. This team member will be responsible for the investigation into loss facts surrounding a claim, assessment of responsibility, evaluation of moderate and/or major/complex injuries and large complexity on non-injury damages inclduing matters involving litigation, and the explanation of outcomes and empathetic communication with our internal and external customers. Your mission will be to perform timely and quality investigations, quick and appropriate resolution of claims and proactively communicate with customers throughout the claim eperience setting expectations, providing important information timely and solving problems for our customer in their time of need and with coordination of actions with mulitple parties.

Key Responsibilities

Now is an exciting time to join Allstate! One of the worlds most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and youll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others.

A day in the life of a Commercial Represented Casualty Adjuster:

  • Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
  • Investigate single and multi-vehicle auto accidents involving property damage and/or bodily injury when there is attorney representation using innovative tools and technology.
  • Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the policy and estimate.
  • Document claims through active listening and use of data to investigate and assess claim coverage, liability, and damages while reviewing medical records and/or bills.
  • Capture recorded statements, when appropriate, while reviewing all medical records in preparation for evaluation.
  • Determine claim value before negotiating and settling with customers or attorneys.
  • Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
  • Flexibility to work independently as part of a virtual team.

Youre provided with comprehensive training:

  • We cover the cost to help you study for and earn your license
  • We offer full paid virtual training plus on the job training
  • Ongoing training opportunities for continuous improvement


Remote/Homebased

  • This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States.
  • This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.

Job Qualifications

Whats in it for you?

  • Paid training and licensing
  • Internet reimbursement
  • Generous paid time off (PTO)
  • Tuition reimbursement
  • Discounted gym memberships
  • Cafeteria style health insurance plan- starts day one!
  • 401K match and pension plan
  • Volunteer opportunities + matching donations
  • Visit AllstateGoodLife.com to learn more

Youre a great match for this role if you have:

  • You have 3+ years prior experience partnering with an attorneys office on injury claims and or prior experience with the injury evaluation process
  • UM/UIM and/orCommercial injury experience, preferred
  • You have a strong background in negotiation and conflict management
  • Previous customer service experience
  • Value providing an effortless customer service experience
  • Are organized and able to multi-task in a fast-paced environment
  • Are known for clear and professional communication both written and verbal
  • Being bilingual and/or having prior military experience is a plus
  • This position is not available for California, Alaska, and Hawaii residents

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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