Field/Virtual Complex Property Adjuster - Phoenix, AZ ($5,000 Sign-On Bonus!)
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.A day in the lfie:
Spend part up to approximently 30% traveling to loss sites that have been damaged by fire, water, weather or other unexpected events and about 70% handling claims virtually from home
Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages
When you are not in the field, use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
Negotiate claim settlements with customers in accordance with business unit standard methodologies
Use data and analytics to tell a story and influence decision making
Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually
We cover the cost to help you study for and earn your license
We offer 3 months of full paid training plus on the job training for up to an additional 3 months
Ongoing training opportunities for continuous improvement
Whats in it for you?
Compensation range for this position is $55,000+ per year, based on experience and qualifications
Paid training and licensing
Generous paid time off (PTO)
Discounted gym memberships
Cafeteria style health insurance plan- starts day one
401K match and pension plan
Volunteer opportunities + matching donations
Visit AllstateGoodLife.com to learn more
Allstate will cover the cost to help you study for and earn your licensing
We offer 3 months of full paid training + on the job training for up to an additional 3 months
Ongoing training opportunities for continuous improvement
High School Diploma/GED or higher (Bachelors Degree preferred)
5 years previous experience as a claims property adjuster
Have prior experience using estimating software like Xactimate
Value providing an effortless customer service experience
You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples lives through outstanding customer service
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication both written and verbal
Being bilingual and/or having prior military experience is a plus
This position is not available for California, New York, Alaska, and Hawaii residents
Valid Drivers License
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits/
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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