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Casualty Claims Adjuster Associate II

Employer
Maryland State Treasurer
Location
Annapolis, Maryland (US)
Salary
Hiring Salary $33,148 – $42,474 (Grade 10)
Closing date
Jan 14, 2022

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Job Details

The State of Maryland self-insures a significant portion of its exposures and maintains the State Insurance Trust Fund to pay claims and the costs associated with handling those claims. Self-insurance coverage includes State owned real and personal property, vehicles, and liability claims covered under the Maryland Tort Claims Act.

The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer’s Office, supporting the need for the Insurance Division.  The Claims Unit of the Insurance Division receives and investigates thousands of claims each year.  The main purpose of the Casualty Claims Adjuster Associate II is to serve as a front-line claims and administrative worker. This individual is responsible for providing administrative support and customer service to incoming Division calls.  In addition, this position handles incoming mail, determining if all new claims received meet the strict Notice of Claim requirements under the Maryland Tort Claim Act, then sets up claims, assigns to staff and enters claim information into the Insurance Division database. The incumbent performs the preliminary investigation on “Non-State” claims(s) and Incomplete claims(s) in order to contact appropriate party(s), obtain the additional information required, and ensure that all information is sufficient to process the claim. This position also investigates and handles assigned 1st party auto damage claims and 3rd party liability claims that are not represented by counsel and do not involve bodily injury. 

MINIMUM QUALIFICATIONS (required): 

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in processing claims or providing customer services.

SELECTIVE QUALIFICATION:

  • One of the required years of experience must be in an insurance environment providing customer services to claimants.

PREFERRED QUALIFICATIONS (not required):

  • Knowledge of the Maryland Tort Claims Act and/or other local government tort claims act
  • Experience with claims payment processing
  • Experience with self-insurance
  • Experience with commercial insurance
  • Insurance industry designation or related course work

LIMITATIONS ON SELECTION:  Applicants must be willing to work in the Annapolis area.

SPECIAL REQUIREMENTS:  Candidates will be subject to a background investigation to include driving, credit and criminal history.

TO APPLY:  Job opportunities within the Maryland State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system.  Please upload a current copy of your resume with your application.  Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume by email to hr@treasurer.state.md.us or fax to 410-260-4090.  Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078.


As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

 

TTY Users:  Call via Maryland Relay

 

Company

The Maryland State Treasurer’s Office is an executive level agency responsible for receiving, depositing, investing, and distributing State money. Specific responsibilities include selecting financial institutions to serve as depositories for State funds; investing unexpended or surplus State money; arranging for interest and principal payments on the State debt; administering and arranging for the sale, settlement, and delivery of State General Obligation bonds; working with the nationally recognized bond rating agencies; administering the State Insurance Program of purchased insurance and self-insurance including coverage of the State's liability under the Maryland Tort Claims Act; and paying, upon warrant of the Comptroller, all bills of State agencies.  Constitutional and statutory provisions relating to the Office of the State Treasurer may be found in both the Constitution and in State Law.

Do you want to make a difference in your career?  Several opportunities are now open with the Maryland State Treasurer’s Office in the Insurance field.

Company info
Website
Telephone
4102607533
Location
80 Calvert Street
Annapolis
MD
21401
US

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