Licensed Account Representative
- Employer
- New Jersey Manufacturers Insurance Company
- Location
- Trenton, New Jersey (US)
- Salary
- Competitive
- Closing date
- Jan 7, 2022
View more
- Category
- Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Deliver a superior customer experience while consulting and counseling customers on NJM’s Personal Lines products in an inbound contact center environment.
Responsibilities
- Provide coverage options best suited to accommodate individual needs.
- Generate new business growth through cross-selling and upselling.
- Follow up on leads through outbound phone calls as defined by the sales process.
- Demonstrate effective time management to achieve performance goals/targets.
Requirements REQUIREMENTS
- Critical thinking, problem solving, innovation, and creativity skills.
- Initiating and relationship-building skills.
- Influencing, persuading, and negotiating skills.
- Communication (verbal, listening and written) skills.
- Multi-tasking and organizational skills.
- Strong computer and navigation skills including proficiency in Outlook
- Prior sales and/or contact center experience is beneficial
- High speed Internet and a working home phone line
- Quiet, distraction-free work area at home
- Bachelor’s degree preferred but not required
- Bilingual skills are valued
HOURS
- Monday-Saturday 9:30/9:45am-6:00pm (Sun/Wed, Sun/Thurs, Sun/Fri Off)
OR
- Monday-Friday Delayed 12:30/12:45pm-9:00pm with an additional 15% shift differential
BENEFITS OFFERED (Prorated on a calendar year)
- 17 Days PTO
- 401K participation and 8% matching
- Life Insurance
- 6 Holidays
- Potential for bonus
- FSA
- 3 Floating Holidays
- Tuition Reimbursement
- Employee Assistance Program
- 6 Paid Sick Days
- Medical, Dental, Vision
- Discount Programs Health & Wellness
Company
New Jersey Manufacturers Insurance Company (NJM), a property and casualty insurance company, has earned a reputation for superior service and prompt, fair handling of claims. NJM customarily earns high marks in published surveys, particularly regarding customer and claims service in auto insurance. NJM operates in a mutual fashion for the exclusive benefit of policyholders. NJM is cost-effective and conservative — staff is paid by salary with no commissions, and the Company does not advertise broadly to help earn profits for stockholders. Dividends have been paid to policyholders each year since 1918, a cumulative total of more than $5.0 billion.
- Website
- http://www.njm.com/careers
- Telephone
- 609-883-1300
- Location
-
301 Sullivan Way
West Trenton
New Jersey
08628
US
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