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Account Representative

Employer
New Jersey Manufacturers Insurance Company
Location
Hammonton, New Jersey
Salary
Competitive
Closing date
Jan 7, 2022

View more

Category
Customer Service, Sales
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $45,000 annually. You will experience top-quality paid remote work training to prepare you for this position in Personal Lines Insurance.

Responsibilities

  • Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products.
  • Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.
  • Demonstrate effective time management to achieve performance goals/targets.
  • Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance.

Requirements

  • Excellent verbal and written communication skills
  • Strong computer and navigation skills including proficiency in Outlook
  • Accurate keyboarding skills
  • Superior listening skills
  • Strong multi-tasking ability
  • Prior customer service or contact center experience is beneficial
  • High-speed Internet and a working home phone line
  • Quiet, distraction-free work area at home
  • High School Diploma or GED
  • Bilingual skills are valued


HOURS

Monday-Saturday 9:45 am-6:00 pm (Sunday and one additional weekday off) (5% Shift Differential)

OR

Monday-Friday Delayed 12:30 pm-9:0 0pm Plus one Saturday a Month 8:30 am-4:45 pm(15% shift differential)

Company

New Jersey Manufacturers Insurance Company (NJM), a property and casualty insurance company, has earned a reputation for superior service and prompt, fair handling of claims. NJM customarily earns high marks in published surveys, particularly regarding customer and claims service in auto insurance. NJM operates in a mutual fashion for the exclusive benefit of policyholders. NJM is cost-effective and conservative — staff is paid by salary with no commissions, and the Company does not advertise broadly to help earn profits for stockholders. Dividends have been paid to policyholders each year since 1918, a cumulative total of more than $5.0 billion. 

Company info
Website
Telephone
609-883-1300
Location
301 Sullivan Way
West Trenton
New Jersey
08628
US

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