Claims Adjuster - Entry Level - Overland Park, KS

Overland Park, Kansas
Not Specified
Oct 27, 2021
Dec 26, 2021
Job Type
Not Specified
Career Level
Not Specified

Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.

No previous insurance or claims experience needed!

Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.


  • Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
  • Explain policy coverage to policyholders and third parties.
  • Complete thorough investigations and document facts relating to claims.
  • Determine the value of damaged items or accurately pay medical and wage loss benefits.
  • Negotiate settlements with policyholders and third parties.
  • Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Minimum Qualifications

  • A four year degree in a business-related field
  • Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
  • Ability to make confident decisions based on available information
  • Strong analytical, computer, and time management skills
  • Excellent written and verbal communication skills
  • Leadership experience is a plus

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