Customer Service Representative
- Employer
- Admin America, Inc.
- Location
- Alpharetta, GA
- Salary
- Entry Level
- Closing date
- Dec 17, 2021
View more
- Category
- Administration / Clerical, Customer Service, Entry Level
- Job Type
- Full Time
- Career Level
- Entry Level
Job Details
Position Summary
This position is responsible for providing superior customer service that is prompt, courteous and professional. Effective communication with the group contacts, employees and brokers. Accurate processing and maintenance of customer data.
Qualifications and Education Requirements
- High school graduate with two years customer service experience.
Essential Functions
- Answer telephone, screen and direct calls as they come in
- Maintains high regard for member privacy in accordance with HIPAA Privacy Rule
- Take and relay messages promptly
- Return voice mail
- Respond to e-mails
- Greet visitors when they enter office
- Receive and sort mail and deliveries
- Name faxes and enter into appropriate folders
- Adjudicate card transactions
- Complete special projects as needed
- Keep reception area presentable
Company
Admin America is a full-service benefits third party administrator. Since 1988 the cornerstone of our business practice has been the expertise, integrity and superior service we provide every day to our client and broker relationships.
We are at the forefront of designing, implementing and administering Section 105 Health Reimbursement Arrangements (HRAs) and Internal Revenue Code Section 125 Flexible Spending Arrangements (FSAs).
Smart companies of all sizes from across the United States turn to Admin America to regain control of rising health insurance premiums, and relieve the burden of enrolling employees and processing their benefits claims.
We give you the freedom and confidence to focus on what’s important in your day-to-day business. Admin America, Inc. is a family of trusted experts committed to providing unsurpassed service and personalized care to all of our brokers and their clients.
We provide expert welfare benefit plan advice to both brokers and businesses. With 30 years of experience we’ll ensure that you’re always getting the best guidance from the most professional company offering both administration and compliance.
- Telephone
- 770-992-5959
- Location
-
P. O. Box 1209
Alpharetta
GA
30009
US
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