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Claim Professional Development Program Intern

Saint Paul, Minnesota

Company Summary

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

The intent of this position is to provide our 2021 Claim Professional Development Program Summer Interns the ability to apply to our 2022 Claim Professional Development Program Summer Internship opportunities.  Applications outside of this audience will not be considered at this time. However, for additional positions posted at a later date we encourage anyone who was not a Summer Intern between June 2021-August 2021 to apply at that time.

The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates.

Primary Job Duties & Responsibilities

  • Internship includes:
  • On-boarding of Travelers systems and protocols.
  • Exposure to Personal and Business Insurance claims of basic to moderate complexity.
  • Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
  • Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process.
  • Observe the work of the Claim Professional through desk and ride alongs with experienced employees.
  • Work with a designated coach to develop knowledge of claims through core assignments.
  • Complete challenging and meaningful project work.

Minimum Qualifications

  • Candidate must be pursuing a Bachelor's degree.
  • Approximate work availability from June through August (10-12 weeks) required.

Education, Work Experience, & Knowledge

  • For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice.
  • Preferred cumulative GPA of 3.0 or above
  • Business Administration
  • Liberal Arts (with business focus preferred)
  • Business Management
  • Risk Management and Insurance
  • Undergraduate students completing their freshman year preferred
  • Working knowledge of Microsoft Office
  • Legally eligible to work in the United States

Job Specific Technical Skills & Competencies

  • Strong verbal and written communication skills
  • Strong analytical skills and problem solving skills
  • Strong customer service skills

Environmental / Work Schedules / Other

  • Travel Requirements: Travel Occasionally

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.