Senior Subrogation Resolution Representative
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Under limited supervision, coordinates, investigates, negotiates and recovers moderately complex subrogation cases in multiple claims lines. May involve multiple systems.
- Coordinates and recovers moderately complex subrogation cases under limited team manager supervision.
- Conducts investigation to develop subrogation prospects. Evaluates subrogation potential and pursues appropriate recovery.
- Negotiates settlements with responsible parties, their carriers or legal counsel.
- Communicates with policyholders, vendors and agents on the status of pending subrogation matters, where required by statues, regulation or service standard.
- Processes recovery reimbursements and vendor expense payments within established authority.
- Preserves evidence and protects the chain of custody.
- Adheres to all applicable statutes and regulations and corporate compliance protocols.
- Reimburses insured's deductible where appropriate.
- Performs other duties as assigned.
- Good interpersonal, analytical and negotiation abilities required. Time management skills are essential.
- Strong verbal, written and conflict resolution skills needed.
- Knowledge of legal liability, general insurance policy coverage and exposure required.
- The capabilities, skills and knowledge required is normally acquired through an Associate's degree or equivalent experience and 1 year of directly related experience.
- Ability to obtain proper licensing as required.
- 10% travel required