Position Summary: The purpose of this position is to handle GNY’s commercial property claims by investigating losses; managing and controlling independent adjusters and experts; interpreting the policy to make proper coverage determinations; addressing reserves; writing coverage letter and reports; and providing good customer service.

Essential Duties and Responsibilities:

• Assure timely reserving and handling of a claim from assignment to completion by investigating that claim and interpreting coverage.
• Manage independent adjusters and experts.
• Write coverage letters, including disclaimers and Reservation of Rights letters for distribution to customers, and large loss reports for distribution to GNY senior management.
• Provide good customer service to both internal and external customers.
• Ensure data integrity through proper coding and system functions. 
• Participates in special projects and performs additional duties as required.

Education and Experience:

• Bachelors degree is required.
• 1-2 years of first party property claims handling is required.
• Experience with Microsoft Office 365 is required.
• Experience with Image Right is a plus.

Skills:

• A self-starter with the ability to adapt to change in work assignments and to work under pressure/time constraints.
• Ability to maintain a potentially elevated claim count.
• Strong organization skills with the ability multitask.
• Effective verbal and written communication skill with the ability to interact with all levels of management.

Other Requirements:

• Availability to work extended hours in a CAT situation.