Trav Banner

Manager - Information Delivery

Saint Paul, Minnesota

Company Summary

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

The Manager of Information Delivery leads a team of development resources in building Business Intelligence solutions. The position works within a project team to deliver innovative solutions ranging from Data Discovery to Business Intelligence application development. Candidates will have strong technical skills and the a basic understanding insurance operations and core functions.

Travelers offers a hybrid work location model that is designed to support flexibility.

Primary Job Duties & Responsibilities

Specific responsibilities include: 

  • Write complex SQL queries to research, analyze and test the data and answer any data centric questions that business customers may ask. Strong SQL and data analysis (BA/DA) skills are required to be successful in this role.

  • In-Depth understanding of various data sources such Submissions, Benchmark, Issuance, Quotes etc.

  • Working with business customers to understand the requirements, analyze and validate the data, solve for any issues while working with data source teams.

  • Building guided/embedded analytics using business intelligence tools such as Qlik Sense, MicroStrategy, and QliKView.

  • Embedded analytics and applications using programming languages such JavaScript, ReactJS, HTML.

  • Partnering closely with offshore team members and other agile teams to ensure timely delivery of business asks.

  • Analyze data, requirements, testing and coordination of ongoing work efforts within the agile methodology.

  • Ensure adherence to Information Delivery standards and best practices.

Minimum Qualifications

  • Bachelors Degree in Information Systems, Mathematics, Economics, Finance or other quantitative degrees.

  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge

  • Advanced knowledge of data and visualization tools (examples but not limited to): Visualization Platforms: MicroStrategy, QlikView, Qlik Sense, Power BI, Tableau, D3 Visualizations.

  • MS Office Suite with advanced knowledge of Excel.

  • 8 years of general business experience.

  • 6 years experience working with MS Office Suite with advanced knowledge of Excel

  • 6 years experience coding SQL

Job Specific Technical Skills & Competencies

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.

  • Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills.

  • Effectively contributes and communicates with the immediate team and business partners.

  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity.

  • Able to creatively evaluate alternative solutions.

  • Demonstrates the ability to make routine decisions independently and escalates when necessary.

  • Provides recommendations on resource optimization.

  • Builds and fosters relationships with the team, business and technical partners to achieve objectives.

  • Practices objectivity and openness to others' views.

  • Coordinate with other areas to achieve project/department or division goals.

  • Manages time and competing priorities

  • Able to recognize and support team priorities

  • Exhibits team leadership and collaborates with partners.

  • May collaborate across the Enterprise and participate in pipeline talent programs.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.